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Monitor failing


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#1 pandabird

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Posted 02 August 2018 - 10:01 AM

Within the last 1-2 weeks my monitor has had a few instances of going on the "fritz" with a screen that seems to  "flicker" and freeze with a "flickering image". This can happen when both using the internet on not.

 

I have a DELL XPS Dimension 8300 with a long screen monitor (about 18 inches x11 inches). The monitor is a DELL IN2030M (Analog). I am using WIN 10 OS.

I have run the DELL PCSupport Diagnostics and I got an error message:

"Monitor DELL IN2030M (analog)    with error code  WMN01-LPE ---failed. 

 

I  tried contacting DELL (by-phone0 but they have "no idea" what this error code means. [my warranty is expired for this computer as bought in 2011]. I did just recently buy a DELL Laptop which I would like to be able to use the bigger monitor with, if possible.

 

I would like to find out exactly what is wrong.

Do I need a new driver?

Is video card going "bad"?

Do i need a new monitor?

 

If any event logs, diagnostics etc. can be run to better determine problem I would appreciate this assistance.



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#2 JohnC_21

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Posted 02 August 2018 - 10:44 AM

Connect the monitor to your laptop and see if it flickers.



#3 pandabird

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Posted 02 August 2018 - 01:26 PM

Will try that and get back to you in the middle of next week.

Seems like a good "first test".

 

It has happened about 3-4x within the last week. Twice within the last 24 hours.



#4 JohnC_21

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Posted 02 August 2018 - 01:33 PM

This could be a graphics card issue. If the monitor flickers on the laptop and it has a separate cable I would replace the cable next and see if that changes anything.



#5 pandabird

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Posted 11 August 2018 - 10:15 PM

I've been away so getting back to checking this problem out again.
 
I have a DELL Inspiron laptop. The long type monitor has one of the older serial type port connectors with many pins; this cannot be connected to my laptop without some sort of adapter, if possible.
I ran the monitor self-test diagnostic program and all colors appeared fine with no problem.
 
This happened a gain today after computer awoke from sleep mode.
See attached photo on Google drive (cannot upload large files here)

https://drive.google.com/file/d/17n_9RtwmVSlcb1YbEB3B2joP-KykuLYB/view?usp=sharing

 



#6 pandabird

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Posted 11 August 2018 - 10:26 PM

I think that i just need to follow this. I'll need to get an adapter at a computer store. Will let you know when I debug things further.

Thanks.

https://www.wikihow.com/Connect-a-Laptop-to-a-Monitor



#7 DavisMcCarn

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Posted 12 August 2018 - 08:55 AM

According to the specs on your Dell monitor, it also has a DVI-D port which, unlike the VGA port you are using is digital so you ought to be able to use one of these:

https://www.ebay.com/itm/Cables-Unlimited-3-Feet-HDMI-to-DVI-D-Single-Link-Male-to-Male-Cable/222900831669?hash=item33e5ecc5b5%3Ag%3A8O8AAOSwlYRa8Vhn&_sop=15&_sacat=0&_nkw=dvi-d+single+link+to+hdmi+cable&_from=R40&rt=nc&LH_TitleDesc=0


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#8 DavisMcCarn

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Posted 12 August 2018 - 08:56 AM

P.S.  Here is your user's manual:

https://downloads.dell.com/manuals/all-products/esuprt_electronics/esuprt_display/dell-in1930_user%27s%20guide_en-us.pdf


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#9 pandabird

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Posted 12 August 2018 - 10:38 AM

Thank you for links to manual and cable needed.

 

This monitor flickering is a rare event but has happened more over the last few weeks. Since if I reboot my system things are normal again i am thinking a driver, other software, video card, or something with the computer may be affecting this. Will test on another computer/laptop soon.






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