Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Random game crash after 10 minutes of gameplay on new PC


  • Please log in to reply
5 replies to this topic

#1 Flakes

Flakes

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:02:31 PM

Posted 01 August 2018 - 08:01 PM

Hello there, my name is Lucas and i`m having some issues with my computer.
-this is my first post-
just upgraded my rig and I`m now using this:
- Asus GTX 770 2gb
- MSI Z370 Gaming M5
- Hyperex fury ddr4 8gb 3200Mhz
- i5 8600k at 4.2 Mhz
- Corsair h60 cooler
- 700w PSU (don`t know the brand)
 
   I used to have an low end i3 and a different set of ram and MOBO.
 
   Ok now, here is the issue. Since I installed everything and formatted my windows 10, after playing some games for approximately 10 minutes they crash (the game is running but frozen at one frame, the audio works and I can hear the footsteps of my character... ).
 
1. I already disabled windows driver updater and installed the latest drivers for my gpu.
2. I already checked if everything is firmly plugged.
3. I have no overclock software .
4. My cpu temps don`t go above 60 degrees and my gpu temps don`t go above 73 degrees.
 
PLEASE, I ACCEPT ANY HELP
Lucas.


BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 55,872 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:31 AM

Posted 02 August 2018 - 07:31 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 Flakes

Flakes
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:02:31 PM

Posted 02 August 2018 - 12:17 PM

Hey Louis, tnx for the reply. 
 
 
Here is MINITOOLBOX.
MiniToolBox by Farbar  Version: 17-06-2016
Ran by Flakes (administrator) on 02-08-2018 at 14:13:09
Running from "C:\Users\Flakes\Desktop"
Microsoft Windows 10 Pro  (X64)
Model: MS-7B58 Manufacturer: Micro-Star International Co., Ltd.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/02/2018 01:07:45 PM) (Source: Perflib) (User: )
Description: WmiApRplC:\Windows\system32\wbem\wmiaprpl.dll4
 
Error: (08/02/2018 01:07:45 PM) (Source: PerfNet) (User: )
Description: 
 
Error: (08/02/2018 01:07:45 PM) (Source: Perflib) (User: )
Description: MSDTCC:\Windows\system32\msdtcuiu.DLL4
 
Error: (08/02/2018 01:07:45 PM) (Source: Perflib) (User: )
Description: LsaC:\Windows\System32\Secur32.dll4
 
Error: (08/02/2018 01:07:45 PM) (Source: Perflib) (User: )
Description: ESENTC:\Windows\system32\esentprf.dll4
 
Error: (08/02/2018 12:09:07 PM) (Source: Perflib) (User: )
Description: rdyboost4
 
Error: (08/02/2018 12:09:07 PM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll4
 
Error: (08/02/2018 12:07:34 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code: hr=0x8007007B
Command-line arguments:
RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=NetworkAvailable
 
Error: (08/02/2018 12:07:34 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code: hr=0x8007007B
Command-line arguments:
RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=UserLogon;SessionId=1
 
Error: (08/02/2018 11:21:11 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code: hr=0x8007007B
Command-line arguments:
RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=NetworkAvailable
 
 
System errors:
=============
Error: (08/02/2018 02:04:42 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video3Graphics Exception: ESR 0x404000=0x80000002
 
Error: (08/02/2018 02:04:42 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video3Graphics Exception: ESR 0x4041b0=0xcccd
 
Error: (08/02/2018 02:04:42 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video3Graphics Exception: Class 0xcccd Subchannel 0x0 Mismatch
 
Error: (08/02/2018 12:10:08 PM) (Source: DCOM) (User: DESKTOP-521IJHI)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-521IJHIFlakesS-1-5-21-2999877807-4081336782 -1233000796-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (08/02/2018 12:07:43 PM) (Source: DCOM) (User: DESKTOP-521IJHI)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-521IJHIFlakesS-1-5-21-2999877807-4081336782 -1233000796-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (08/02/2018 12:06:51 PM) (Source: Service Control Manager) (User: )
Description: The iocbios2 service failed to start due to the following error: %%5 = Access is denied.
 
Error: (08/02/2018 11:52:15 AM) (Source: DCOM) (User: DESKTOP-521IJHI)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-521IJHIFlakesS-1-5-21-2999877807-4081336782-1233000796 -1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (08/02/2018 11:21:16 AM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service failed to start due to the following error: %%1053 = The service did not respond to the start or control request in a timely fashion.
 
Error: (08/02/2018 11:21:16 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
 
Error: (08/02/2018 11:21:16 AM) (Source: DCOM) (User: DESKTOP-521IJHI)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-521IJHIFlakesS-1-5-21-2999877807-4081336782-1233000796- 1001LocalHost (Using LRPC)UnavailableUnavailable
 
Microsoft Office Sessions:
=========================
Error: (08/02/2018 01:07:45 PM) (Source: Perflib)(User: )
Description: WmiApRplC:\Windows\system32\wbem\wmiaprpl.dll4
 
Error: (08/02/2018 01:07:45 PM) (Source: PerfNet)(User: )
Description: 
 
Error: (08/02/2018 01:07:45 PM) (Source: Perflib)(User: )
Description: MSDTCC:\Windows\system32\msdtcuiu.DLL4
 
Error: (08/02/2018 01:07:45 PM) (Source: Perflib)(User: )
Description: LsaC:\Windows\System32\Secur32.dll4
 
Error: (08/02/2018 01:07:45 PM) (Source: Perflib)(User: )
Description: ESENTC:\Windows\system32\esentprf.dll4
 
Error: (08/02/2018 12:09:07 PM) (Source: Perflib)(User: )
Description: rdyboost4
 
Error: (08/02/2018 12:09:07 PM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll4
 
Error: (08/02/2018 12:07:34 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007007BRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=NetworkAvailable
 
Error: (08/02/2018 12:07:34 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007007BRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=UserLogon;SessionId=1
 
Error: (08/02/2018 11:21:11 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007007BRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=NetworkAvailable
 
 
=========================== Installed Programs ============================
3DMark (HKLM\...\{1F3F2DD9-EE3C-4803-A287-49C9FFB0E7EB}) (Version: 2.5.5029.0 - UL) Hidden
3DMark (HKLM-x32\...\{21e80113-175b-4eb9-8f9e-49fdc5e68235}) (Version: 2.5.5029.0 - UL)
Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 18.5.2342 - AVAST Software)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
CCleaner (HKLM\...\CCleaner) (Version: 5.45 - Piriform)
Core Temp 1.12.1 (HKLM\...\{086D343F-8E78-4AFC-81AC-D6D414AFD8AC}_is1) (Version: 1.12.1 - ALCPU)
CPUID CPU-Z 1.85 (HKLM\...\CPUID CPU-Z_is1) (Version: 1.85 - CPUID, Inc.)
DisplayDriverAnalyzer (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_DisplayDriverAnalyzer) (Version: 398.36 - NVIDIA Corporation) Hidden
Futuremark SystemInfo (HKLM-x32\...\{66E02F22-FA88-453D-9DE7-60F54E951FAF}) (Version: 5.10.676.0 - Futuremark)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 68.0.3440.84 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.17 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.123 - Google Inc.) Hidden
Insurgency (HKLM\...\Steam App 222880) (Version:  - New World Interactive)
Intel Extreme Tuning Utility (HKLM-x32\...\{1d91bf86-43a0-4b7a-8fdf-76c3bfb5a36f}) (Version: 6.4.1.23 - Intel Corporation)
Intel Extreme Tuning Utility (HKLM-x32\...\{FA506D5A-CCF5-4D4D-A218-FFB31F36EACF}) (Version: 6.4.1.23 - Intel Corporation) Hidden
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 18.111.0603.0006 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020 (HKLM-x32\...\{7474cd6e-76cc-4257-837e-5b9261e526af}) (Version: 14.13.26020.0 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020 (HKLM-x32\...\{5c045b7f-e561-4794-91f8-c6cda0893107}) (Version: 14.13.26020.0 - Microsoft Corporation)
NVIDIA 3D Vision Controller Driver 390.41 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 390.41 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 398.36 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 398.36 - NVIDIA Corporation)
NVIDIA Graphics Driver 398.36 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 398.36 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.37.4 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.37.4 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.17.0524 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.17.0524 - NVIDIA Corporation)
Overwatch (HKLM-x32\...\Overwatch) (Version:  - Blizzard Entertainment)
Rust (HKLM\...\Steam App 252490) (Version:  - Facepunch Studios)
Speccy (HKLM\...\Speccy) (Version: 1.32 - Piriform)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
The Elder Scrolls V: Skyrim (HKLM\...\Steam App 72850) (Version:  - Bethesda Game Studios)
Tom Clancy's Rainbow Six Siege (HKLM\...\Steam App 359550) (Version:  - Ubisoft Montreal)
Twitch (HKCU\...\{DEE70742-F4E9-44CA-B2B9-EE95DCF37295}) (Version: 7.0.0.0 - Twitch Interactive, Inc.)
Uplay (HKLM-x32\...\Uplay) (Version: 27.0 - Ubisoft)
 
========================= Memory info: ===================================
Percentage of memory in use: 40%
Total physical RAM: 8147.1 MB
Available physical RAM: 4884.36 MB
Total Virtual: 10378.96 MB
Available Virtual: 5030.32 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:222.97 GB) (Free:88.8 GB) NTFS
2 Drive d: (ESD-USB) (Removable) (Total:28.86 GB) (Free:25.05 GB) FAT32
3 Drive g: (New Volume) (Fixed) (Total:465.75 GB) (Free:450.57 GB) NTFS
 
========================= Users: ========================================
User accounts for \\DESKTOP-521IJHI
 
Administrator            DefaultAccount           Flakes                   
Guest                    WDAGUtilityAccount       
 
 
**** End of log ****

Edited by hamluis, 03 August 2018 - 11:28 AM.


#4 hamluis

hamluis

    Moderator


  • Moderator
  • 55,872 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:31 AM

Posted 03 August 2018 - 11:32 AM

Uninstall the current graphics drivers and install the ones which came on the CD/DVD accompanying your GPU, please.

 

Louis



#5 Flakes

Flakes
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:02:31 PM

Posted 04 August 2018 - 02:40 PM

I solved it.

It turned out it was my PCI-E slot. Thank you anyway Louis. 

Lucas.



#6 hamluis

hamluis

    Moderator


  • Moderator
  • 55,872 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:31 AM

Posted 08 August 2018 - 11:50 AM

:thumbup2:

 

Louis






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users