My friend has 2 laptops. One was an ASUS, hit with a virus and he lost the charging cord. The second one is a Samsung with a failing HDD. The Samsung would not boot Windows at all so I downloaded the Windows 10 media onto a thumb drive. Everything was running smoothly until I had to select a partition to download it onto. Windows noticed the HDD was failing and would not let me proceed. I decided to try to use the ASUS HDD in the Samsung. Again, Windows would not boot so I tried to repeat the reinstall via the thumb drive. Unfortunately I cannot get passed the Windows logo and spinning circle beneath it; it just goes to a black screen that I have to hard reset to get out of.
- The files on the USB are recognized on a working computer.
- The USB is recognized in the boot menu on the Samsung.
- I have tried all 3 USB ports on the laptop.
- I have tried the default boot order and with USB on top.
- Tried pressing F12 on the BIOS boot for PXE, but get: "Media test failure, check cable." Which then tries to boot from the USB and I run into the black screen.
- I contacted Samsung support and after a couple minutes of the agent telling me random BS, they tried to redirect me to having a tech come out. I told him I know my way technically around computers, but I don't think they knew anything.
- The BIOS menu is very small on here and does not give me an option for Boot Mode, only for Priority.
I can't seem to find anything else I can do to reinstall Windows on this and for the life of me can't figure out how changing the HDD affected the laptops ability to boot from USB. I tried seeking help in Tom's Guide, but have gotten zero help.