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Password not accepted after clean boot


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#1 ramiwi

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Posted 01 August 2018 - 12:20 PM

In order to test my windows performance I did a clean boot as described here: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

 

Now Im not able to login using my PIN code and when using my microsoft account (I see my account`s avatar and full name) windows says its a "wrong password".

 

The password does work when checking my account via web browser( from other devices), I also did a password reset but still cant login.

 

I tried the safe mode with networking startup option but got the same result. The "wrong password" message appears instantly when hiting enter. It doesnt seem to check it online.

   



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#2 britechguy

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Posted 01 August 2018 - 12:26 PM

Are you positive that you have turned all services back on and/or not accidentally disabled a Microsoft service that's related to password checking?


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

      Memory is a crazy woman that hoards rags and throws away food.

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#3 ramiwi

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Posted 01 August 2018 - 12:33 PM

I cant turn them back (cant pass the login screen) but I followed the instructions for hiding the Microsoft services before disabling.



#4 JohnC_21

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Posted 01 August 2018 - 12:39 PM

If System Restore was enabled you can use the following procedure to get the Advance Boot Options. From Troubleshoot select System Restore and a date before the problem.

 

  • Hold the Power Button for 5 seconds or until the computer completely shuts off.
  • Press the Power Button to turn the computer on.
  • As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
  • Repeat this process 2 or 3 times until you see the Preparing Automatic Repair screen.
  • Let the computer boot to the Automatic Repair screen.
  • Click Advanced Options, and then select Troubleshoot.





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