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blue screen error

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3 replies to this topic

#1 lady4548


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Posted 31 July 2018 - 05:02 PM

this has happened at two different times.. it was happening in may of this year and now the end of july. i thought i had fixed it before by uninstalling avast but it's happening again. here are the event log details:

- <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
  <TimeCreated SystemTime="2018-07-31T21:47:56.690000000Z" />
  <Correlation />
  <Execution ProcessID="4" ThreadID="8" />
  <Security UserID="S-1-5-18" />
- System
    - Provider
      [ Name] Microsoft-Windows-Kernel-Power       [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
      EventID 41       Version 2       Level 1       Task 63       Opcode 0       Keywords 0x8000000000000002     - TimeCreated
      [ SystemTime] 2018-07-31T21:47:56.690000000Z
      EventRecordID 233100       Correlation     - Execution
      [ ProcessID] 4       [ ThreadID] 8
      Channel System       Computer Jennifer-PC     - Security
      [ UserID] S-1-5-18
- EventData
    BugcheckCode 209     BugcheckParameter1 0x28     BugcheckParameter2 0x2     BugcheckParameter3 0x0     BugcheckParameter4 0xfffff88001cca780     SleepInProgress false     PowerButtonTimestamp 0



all the drivers and windows itself is up to date.

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#2 sscoolyssh


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Posted 01 August 2018 - 07:13 AM


#3 sscoolyssh


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Posted 01 August 2018 - 07:23 AM

all I can offer is to deal with the system unit and give it to the professionals

Edited by sscoolyssh, 01 August 2018 - 07:26 AM.

#4 softwaremaniac


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Posted 02 August 2018 - 07:04 AM

Hello and welcome! Please follow the instructions below: https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

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