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Blue Screen of Death - can't load Windows 7


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#1 MikeM39

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Posted 30 July 2018 - 03:22 PM

Hello:

 

I've encountered the Blue Screen of Death.

 

I am neither able to start Windows 7,

nor able to do a fresh installation of Windows from the Windows 7 CD, 

nor able to open the System Recovery Options,

nor able to load system image recovery from a bootable CD,

nor able to do anything in Advance Startup Options whenever I can open it.

 

I am able to get into the Setup program after I power up my PC, That's the only thing that works.

 

Thanks in advance for any useful information.

 

 

 

 



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#2 jcgriff2

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Posted 30 July 2018 - 03:44 PM

What "setup" program are you speaking of that you can get into?

If you can't boot from DVD/CD drive and you can't boot from the HDD, how do you get to this setup program?

What happens when you try to boot from the DVD? (You have to make sure that DVD is listed first in BIOS - before HDD)

What happens when you try and boot normally into Windows?

If the system does not even turn on, then there is a problem with the power supply or if a laptop, the A/C adapter may be bad.

If you can't get into Windows, when does a blue screen (BSOD) occur? BSODs only occur within Windows.

Edited by jcgriff2, 30 July 2018 - 03:48 PM.

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#3 MikeM39

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Posted 30 July 2018 - 05:23 PM

Thanks for your response!

 

That setup program is also known as the "BIOS" firmware, which is the first software to be run when my PC is powered on.

My first boot priority is a DVD/CD, and the second is a Solid State Drive (system drive), which are both assigned in the BIOS.

 

Initially, any effort would result in a Blue Screen. As a result, I decided to replace the SSD with another SSD with a larger capacity.

I had always wanted to do this. This would require me to do a fresh installation of Windows. I was ready for this.

 

Now, when I power on my PC, the BIOS is encountered then a message appears "Insert a bootable CD then press any key". A CD is inserted. Next, a white progress bar appears at the bottom of the monitor with a message "Windows Loading Files...". After this, the Blue Screen appears. It doesn't matter whether this is a Windows 7 installation or a bootable System Repair disc to load a previously made system image to be restored from a second hard drive. 

 

I hope that my explanation is clear and I apologize if it wasn't.


Edited by MikeM39, 30 July 2018 - 05:57 PM.


#4 dmccoy

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Posted 04 August 2018 - 08:43 PM

I recommend creating a new Windows bootable USB and try booting with it.

How to make a bootable DVD or USB via the media creation tool
https://www.microsoft.com/en-us/software-download/windows10

If it still blue screens then perform a memtest as follows:

Test Memory:
Run memtest86+ version 5.01 for at least 8 passes.
Memtest86+ - Advanced Memory Diagnostic Tool

This may take hours so plan to run it overnight.
Testing takes approximately 1 - 2 hours /GB RAM
Just 1 error is a fail and you can abort testing
Then test 1 RAM module at a time in the same DIMM each for 8 or more passes
When Memtest86+ has completed 8 or more passes take a picture and post an image and upload to your reply

MemTest86+ - Test RAM BSOD Tutorials

We are all volunteers so please by kind, courteous and respectful of all staff and members

 

I try to respond in 24-48 hours normally and I am more active on weekdays than weekends. However, sometimes due to my health, family or life it may take me a little longer. If you have not heard from me within 72 hours then please PM me a reminder. 

 

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#5 MikeM39

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Posted 14 August 2018 - 03:41 PM

I had previously been experiencing "Blue Screen of Death" stop errors. 
 
I restored the default settings in the BIOS Setup program in my computer.
 
That worked for a while. However, the "Blue Screen of Death" stop errors had returned.
 
Further investigation revealed that my CMOSS battery needed to be replaced.
 
The purpose of the CMOSS battery is to save the BIOS Setup settings.
 
Problem solved. It has been about two weeks now and my computer is running normal without any "Blue Screen of Death" stop errors.
 
 


#6 dmccoy

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Posted 14 August 2018 - 03:58 PM

Great good work on getting it resolved.

Edited by dmccoyks, 14 August 2018 - 03:58 PM.

We are all volunteers so please by kind, courteous and respectful of all staff and members

 

I try to respond in 24-48 hours normally and I am more active on weekdays than weekends. However, sometimes due to my health, family or life it may take me a little longer. If you have not heard from me within 72 hours then please PM me a reminder. 

 

BC BSOD Posting Instructions 





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