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Computer abruptly became slow, cannot seem to figure out the root


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#1 donaldgloverfan53

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Posted 26 July 2018 - 12:31 AM

Hello all! I have recently run into a very specific problem on my computer that I cannot seem to find a fix for. Seemingly with no cause, my computer started running really slowly. Here are the specifics Ive noticed so far:
Obviously, the computer is very slow.
Context menu (right click on desktop) lags for anywhere between 3-9 seconds.
Navigating the explorer takes a while, icons load for a long time.
It seems like every now and again the icons on the desktop refresh.
Windows Defender Service is pulsating at 0-21% cpu usage when idle, and shoots up to about 30-65% usage when I try to do something.
Simple processes seem to use a lot of CPU.
Webpages simply do not load, and if they do, its not long before they stop loading again.

I have tried every option suggested on all of the forums Ive visited, so I will list these off too:
DISM.exe could not find corrupted files, nor could SFC.
While I did not try a Clean Boot, I did try a diagnostic startup, which seemed to be what a clean boot was (only loads basic services and drivers). Should I have just done a clean boot instead?
Safe Mode seemed to halt the error, but I have no clue to go from here.

Normally I can figure these problems out in a day, but Im stumped here. What really blocks me from progress is the fact that it seemed to be caused by nothing.

If you have had a similar problem, and need more information about my computer, I will provide it upon request. Thanks!

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#2 donaldgloverfan53

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Posted 26 July 2018 - 12:38 AM

Actually, I can think of one potential cause. I used an application called wallpaper engine, which allowd me to have animated wallpapers with cool special effects. It is distributed through Steam, so I figure it’s safe. Right before the problem began, wallpaper engine crashed, but it didn’t close. My wallpaper just stayed frozen, which is not normal (lol). That’s when the problem began. I also noticed that wallpaper engine was in the middle of recieving an update when the problem began. Uninstalling the program did not fix the problem.

#3 dc3

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Posted 26 July 2018 - 09:28 AM

There are complaints, mostly at the Streamcommunity.com, of Wallpaper Engine slowing down computers.  I read enough of these to come to the conclusion that I would not want this program on my computer.  I would suggest uninstalling this program and do a System Restore using a restore point dated before the installation of this program.  If this doesn't resolve the problem we can move on to other potential culprits.


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#4 Mason21

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Posted 26 July 2018 - 10:45 AM

You can download and install Process Explorer

Click on "Options" then check "verify image signatures"  and under "virustotal.com" check "check virustotal.com" and "submit unknown executables" .  There will be a new column that says "virus total"  if any processes under it are red and with a large number out of 68. Example 8/68, that process might be malware. 


Edited by Mason21, 26 July 2018 - 10:46 AM.


#5 dc3

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Posted 26 July 2018 - 10:51 AM



You can download and install Process Explorer

Click on "Options" then check "verify image signatures"  and under "virustotal.com" check "check virustotal.com" and "submit unknown executables" .  There will be a new column that says "virus total"  if any processes under it are red and with a large number out of 68. Example 8/68, that process might be malware. 

If the OP feels that there is a possibility of this computer being infected I would suggest you start a topic in the Virus, Trojan, Spyware, and Malware Removal Logs forum.  

 
You will need to do the following prior to starting your topic.
 
 
   * If you cannot complete a step, then skip it and continue with the next.
   * In Step 6 there are instructions for downloading and running FRST which will create two logs.
 
When you have done this, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.
 
Start a new topic and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.
 
After doing this, please reply back in this thread with a link to the new topic so this topic can be closed by a Moderator.
 
DO NOT bump your new topic. Wait for a response from one of the Malware Response Team Members.  The MRT members look for topics which have not been addressed.  If you bump your topic it will make it appear that your topic is being addressed

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#6 donaldgloverfan53

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Posted 26 July 2018 - 11:47 AM

Thanks for the reply. Ill check with the virus forums. I dont think this is the case, but well have to see.




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