Hello once more to the fine folks/virtuous volunteers/tech-savvy saviors at BleepingComputer!
I’ve already had the pleasure of being helped by several of your members with a handful of topics to date (Scanning my computer for malware; diagnosing a faulty hard drive; helping me choose a replacement; backing up my personal files with EaseUS software; upgrading the OS on my primary computer from Windows 7 to Windows 10; and upgrading a second computer to Windows 10, as well). Thus I’m hoping that someone out there might be able to offer some assistance – or, at least, point me in the right direction – with my latest computer conundrum…
I've had a [failed?] Seagate external drive tucked away in storage for the last couple of years, that still has a lot of data and digital photos on it that I would sincerely (not quite willing to use the word desperately just yet, although one certainly could) like to be able to recover its contents from. (Lord, how different my situation would be, if only I’d known about the EaseUS backup software back then, that one of my earlier helpers on this site introduced me to!)
It’s not that I didn’t have any foresight about the merits of backing up… I’d already been verbally warned more than once by a family member. And I was finally actually in the process of manually backing up my data [copying & pasting folders] onto a second external drive.
In just about the unluckiest scenario imaginable, though, a power failure occurred during the backup task, after having only completed a small portion of the data transfer. From that point on, the drive’s contents have been inaccessible - What I hear from the drive is spinning, but also a rhythmic clicking/clunking sound (of the kind that gives one a sinking feeling). And so, I [dejectedly] just stashed it away in a box, knowing someday I’d finally “bite the bullet” and get around to seeing whether someone – professional or otherwise - might be able to aid in the recovery effort.
During the course of dealing with my prior helpers, I became aware of this particular forum for help with issues related to External Hardware, and thus I feel this is probably the best place to throw up my white flag – er, I mean, ask for help.
If anyone can help troubleshoot my problem, or even just point me in the right direction to begin addressing this issue, I’ll be most grateful.
P.S. Relevant technical specs:
- Dell Inspiron I660
- Windows 10 Pro (64-bit)
- Intel Pentium G2020 @ 29 GHz
- 4GB RAM
- Seagate 3TB Backup Plus, Model No. SRD0SD0 [Currently unresponsive drive]
P.S. I have a strong suspicion that this problem may very well be mechanical, which I’ve already accepted will likely limit my options/chances for recovery. Still keeping my fingers crossed, though! (And saying a little prayer never hurt, either.)