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Screen freezes and spasms when downloading

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#1 MADraft


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Posted 25 July 2018 - 10:48 AM

I've never had a problem with downloading. For the first time two weeks ago and ever since, when I try to download a file the screen goes into a spasm, flashing repeatedly and the only way I can get out of it is to exit Google. I initially thought it was a McAfee problem as a McAfee message appeared on the screen that they were scanning my download. However, I uninstalled McAfee today and the problem still exists. Any ideas?

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#2 hamluis



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Posted 25 July 2018 - 10:49 AM

Please download MiniToolBox  , save it to your desktop and run it.
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.


#3 ToasterHunter


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Posted 25 July 2018 - 01:14 PM

You need to run the above tool and or go to the %temp% folder and delete all the files it will allow you to delete. You can also run a disk cleanup along with a system file cleanup reboot the PC and go drink some coffee for the hour it will take to install to finish, also make sure Anti-Virus is up to date and you are still active. Inactive Anti-Virus subscriptions are dangerous and also can almost become a virus themselves.

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