My problem started almost a week ago. I have a problem sending e-mails with attachments from my laptop. I can receive and view all e-mails, even the ones with photo and other attachments. I can send a plain e-mail, and reply to all as well, but when I try to send an e-mail with attachments it just sits in my computer Outbox, and a message with an exclamation point saying unable to complete last request. I contacted MSN.com and Verizon Online, and after much back and forth jibber jabber, the Verizon Rep said that I may have too many processes open. I checked Task Manager and I have 75 processes open - the norm should be about 35 at the most. The problem lies in that I have no idea what processes need to be closed. Can I get some help? I'm going bald trying to figure it out. My laptop works fine otherwise, and my desktop has no problems sending the attachments. So it must be the laptop. Help!!!