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Win10 - Intel NUC - Random Crashes (White Screen of Death?)


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#1 davidonabus

davidonabus

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Posted 23 July 2018 - 05:46 PM

Hello everyone,

 

I'm very thankful that this forum exists as I've tried about everything I know how to try to get this issue solved.

 

A couple of weeks back I purchased a (used) Intel NUC that I had planned to run headless attached to my midi keyboard. When it works, it works great. Unfortunately, seemingly at random intervals, I experience a full crash. No BSOD, just a crash/freeze. I've been running headless so I haven't been able to see what the screen looks like when it crashes until recently. I attached a monitor and I have seen (twice) a solid white screen when the computer crashes. A hard reboot is the only thing that resolves the issue. Sometimes it crashes an hour into use. Sometimes it crashes 10 hours into use. Also, I should state that when I say, "use" it typically crashes when I'm not even using it. I keep the machine on at all times so that I can sit down at my piano keyboard and use it without having to power it on.

 

I've tried /sfc, /dism, and /chkdsk.

I've reinstalled windows twice.

I flashed the latest bios.

I've updated all of the drivers.

Windows is up to date.

 

I've run the Intel® Extreme Tuning Utility for stress tests of the CPU and Memory successfully for over 10 hours each so I don't believe this is a CPU or memory or heat issue? (though I don't know enough about these things to say conclusively)

 

Any help would be greatly appreciated!

 

Here is my speccy - http://speccy.piriform.com/results/HrzhZpo6MEIYPHOyeuI7Lnh

And this is the contents of my ListChkDskResult:

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013
 
------< Log generate on 2018-07-23 3:43:47 PM >------
No Events found for Winlogon, Chkdsk or Wininit!
 
Thank you!

Edited by davidonabus, 23 July 2018 - 06:19 PM.


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