Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows Defender full scan crashes laptop - Why?


  • Please log in to reply
6 replies to this topic

#1 GoshenBleeping

GoshenBleeping

  • Members
  • 270 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:00 AM

Posted 22 July 2018 - 07:31 AM

System:  Windows 7 Home Premium 64 bit with latest 'important' updates

Laptop:  ASUS K52F

 

Running Windows Defender scans

Quick scan - no problem

Full scan - laptop crashes after about 10 minutes

 

This may be related to another post of mine?

    https://www.bleepingcomputer.com/forums/t/680979/malwarebytes-crashes-laptop-why/

 

How to troubleshoot?



BC AdBot (Login to Remove)

 


#2 HrcaA3000

HrcaA3000

  • Members
  • 64 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:00 PM

Posted 22 July 2018 - 09:37 AM

Hello,

 

I recommend you to run Emsisoft Emergency Kit. You can run EEK without install and it is completely free and portable. You should run a full scan to see if crashes appear and to make sure that there is no malware.

 

EEK (download and instructions): https://www.emsisoft.com/en/software/eek/

 

Best regards,

HrcaA3000


Edited by HrcaA3000, 22 July 2018 - 09:43 AM.


#3 hamluis

hamluis

    Moderator


  • Moderator
  • 56,541 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:06:00 AM

Posted 22 July 2018 - 10:59 AM

https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

 

Louis



#4 GoshenBleeping

GoshenBleeping
  • Topic Starter

  • Members
  • 270 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:00 AM

Posted 22 July 2018 - 11:43 AM

Hello,

 

I recommend you to run Emsisoft Emergency Kit. You can run EEK without install and it is completely free and portable. You should run a full scan to see if crashes appear and to make sure that there is no malware.

 

EEK (download and instructions): https://www.emsisoft.com/en/software/eek/

 

Best regards,

HrcaA3000

 

Nothing found.   Next, I will follow Louis' instructions.



#5 GoshenBleeping

GoshenBleeping
  • Topic Starter

  • Members
  • 270 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:00 AM

Posted 22 July 2018 - 12:02 PM

 

Louis,

 

I have created the new posting per the instructions. The posting is at:

https://www.bleepingcomputer.com/forums/t/681008/windows-defender-full-scan-crashes-laptop-louis-instructions/

 

I have a SSD. Should I still run the hard drive diagnostics even though this is a SSD?

 

Thank you.

 

    David



#6 GoshenBleeping

GoshenBleeping
  • Topic Starter

  • Members
  • 270 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:00 AM

Posted 22 July 2018 - 06:18 PM

Let me also add that I ran memtest - it crashed the laptop.  Sooo - indicative of bad memory?



#7 medab1

medab1

  • Members
  • 854 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:earth
  • Local time:07:00 AM

Posted 24 July 2018 - 01:04 PM

Upgrade hardware or buy better computer.

In my opinion.

I'm on the verge of buying a better computer myself.

Mine is 8 years old.

Very slow.

1.4 Ghz.


Learn to take screenshots & add them to your posts. :thumbup2:

https://www.bleepingcomputer.com/forums/t/43088/how-to-capture-and-edit-a-screen-shot/#entry4532851

Learn to use Google Search.  :busy:

Make full system images to restore to if your computer goes bonkers.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users