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Premiere Pro Keeps Crashing on Start Up


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#1 KillerKingKevin

KillerKingKevin

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  • Local time:10:14 PM

Posted 20 July 2018 - 06:49 PM

Lately, whenever I start up Premiere Pro, I get an error saying Application "Premiere Pro" has Crashed. It generates a crash report: PLEASE HELP
<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="1.5.2" clientVersion="1.5.2" applicationName="Premiere Pro" applicationVersion="12.0.0" build="224">
<time year="2018" month="7" day="21" hour="9" minute="4" second="15"/>
<user guid="3b9ea3ec-af20-47fc-b162-f4eb3c38982e"/>
<system platform="Windows 10 Home" osversion="10.0" osbuild="17134" applicationlanguage="en-US" userlanguage="en-AU" oslanguage="en-US" ram="8067" machine="Intel® Core™ i7-8550U CPU @ 1.80GHz" model="Intel64 Family 6 Model 142 Stepping 10" cpuCount="8" cpuType="8664" cpuFreq="1992 MHz"/>
<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x00007FFC2AF2F535">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FFC2AF2F535" symbolname="cuDevicePrimaryCtxGetState"/>
<stackStatement index="1" address="0x00007FFC2AD96398" symbolname="cuDevicePrimaryCtxGetState"/>
<stackStatement index="2" address="0x00007FFC2AD95E12" symbolname="cuDevicePrimaryCtxGetState"/>
<stackStatement index="3" address="0x00007FFC2AF2E581" symbolname="cuDevicePrimaryCtxGetState"/>
<stackStatement index="4" address="0x00007FFC2AF3393A" symbolname="cuDevicePrimaryCtxGetState"/>
<stackStatement index="5" address="0x00007FFC2AD98334" symbolname="cuDevicePrimaryCtxGetState"/>
<stackStatement index="6" address="0x00007FFC2AD5CB60" symbolname="cuDevicePrimaryCtxGetState"/>
<stackStatement index="7" address="0x00007FFC2AD5B29E" symbolname="cuDevicePrimaryCtxGetState"/>
<stackStatement index="8" address="0x00007FFC2AD5B017" symbolname="cuDevicePrimaryCtxGetState"/>
<stackStatement index="9" address="0x00007FFC2ADC8567" symbolname="cuDevicePrimaryCtxGetState"/>
<stackStatement index="10" address="0x00000000063B5608" symbolname="GF::CreateHostMemoryVideoFrame"/>
<stackStatement index="11" address="0x00000000062DAD7E" symbolname="unknown"/>
<stackStatement index="12" address="0x0000000006313EBB" symbolname="GF::Initialize"/>
<stackStatement index="13" address="0x000000000F4A9BE8" symbolname="DS::Initialize"/>
<stackStatement index="14" address="0x00000000042F20BE" symbolname="MZ::InitializerHeadless::InitializerHeadless"/>
<stackStatement index="15" address="0x00000000042F1847" symbolname="MZ::Info::Shutdown"/>
<stackStatement index="16" address="0x00000000042F1E4F" symbolname="MZ::Initializer::Initializer"/>
<stackStatement index="17" address="0x0000000000E61EAF" symbolname="unknown"/>
<stackStatement index="18" address="0x0000000000E61924" symbolname="unknown"/>
<stackStatement index="19" address="0x0000000000E61AA4" symbolname="unknown"/>
<stackStatement index="20" address="0x0000000000E8047A" symbolname="unknown"/>
<stackStatement index="21" address="0x0000000000E8317F" symbolname="unknown"/>
<stackStatement index="22" address="0x0000000000E8344D" symbolname="FE::Run"/>
<stackStatement index="23" address="0x0000000000401E77" symbolname="unknown"/>
<stackStatement index="24" address="0x00000000004033E7" symbolname="unknown"/>
<stackStatement index="25" address="0x00007FFC93473034" symbolname="BaseThreadInitThunk"/>
<stackStatement index="26" address="0x00007FFC95361431" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x0000000000000000"/>
<register name="RBX" value="0x000000001B1B8FC0"/>
<register name="RCX" value="0x000000001B1B8FC0"/>
<register name="RDX" value="0x0000000000990000"/>
<register name="RSI" value="0x0000000000147708"/>
<register name="RDI" value="0x00000000000003E7"/>
<register name="RSP" value="0x0000000000147670"/>
<register name="RBP" value="0x0000000000000000"/>
<register name="RIP" value="0x00007FFC2AF2F535"/>
<register name="EFL" value="0x0000000000010206"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
</registerSet>
 
<binaryImageSet>
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<dumpType>
Mini
</dumpType>
</crash>
 
</crashreport>
 

Edited by Chris Cosgrove, 21 July 2018 - 06:22 PM.
Moved from Introductions to Business applications.


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