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4 replies to this topic

#1 david1st

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Posted 20 July 2018 - 06:43 PM

Hello people, i have an Dell Pc in my office, and we have a problem with it because i never seen this error before

 

1512149110139-ab3330c9-8d3e-46ad-aa81-9f

 

I search on google for it but i cant find a solution. I tried to replace Hard Drive but same problem, also i tried to run diagnostic and it has appeard this error:

e7cd7b899e510fb3a8757c06d833c895d1430c36

 

Sorry for my english i hope someone can help me.

Thank you in advance.


Edited by hamluis, 23 July 2018 - 06:28 AM.
Moved from Crashes, BSODs to Internal Hardware - Hamluis.


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#2 JohnC_21

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Posted 20 July 2018 - 07:36 PM

Unfortunately, that error means your hard drive has failed.

 

https://www.dell.com/community/Laptops-General/Error-Code-2000-0151-Hard-Drive-incorrect-status-3E-Smart/td-p/4650333



#3 t3dus

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Posted 23 July 2018 - 07:18 PM

Looks like a failed drive to me



#4 DavisMcCarn

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Posted 24 July 2018 - 01:06 PM

At which point the question becomes "are there any files on that drive you need to recover?"  And, can you reinstall the software?


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#5 beastlyxd

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Posted 25 July 2018 - 11:04 AM

If youve already tried changing out the HDD, maybe try and make sure that the SATA and power cables are plugged in all the way? That or, coincidentally, both of your drives are dead. No matter what it is a hard drive issue.




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