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Win 10 logon broken


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#1 Bigly

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Posted 19 July 2018 - 05:34 AM

I'm unabe to get to the logon screen. It's just black with my cursor flickering. It does this even in safe mode. Sfc /scannow says everything is fine. I reset Win 10 while keeping my personal files and it still persists. Startup repair can't fix problems and I'm unable to access log file.

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#2 Bigly

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Posted 19 July 2018 - 06:02 AM

I got Ubuntu installed on a external drive. I'm able to see system files but don't know what to do

#3 JohnC_21

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Posted 19 July 2018 - 07:44 AM

If Windows 10 has Fast Startup enabled you will not be able to write to the hard drive with Ubuntu. 

 

See the below post by BC member jenae. Only do this if the registry hives in regback are not zero bytes and have a date before you logon problem.

 

If Ubuntu can write to the drive you can use it top copy the registry files from the regback folder to the config folder.

 

https://www.bleepingcomputer.com/forums/t/674092/how-to-fix-inaccessible-boot-device-error/?p=4470647



#4 britechguy

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Posted 19 July 2018 - 09:10 AM

And avoid doing anything major until you have backed up those user data files to an external drive, even if just by doing a mass copy.

 

You're in a situation where you may possibly end up doing a completely clean install of Windows 10 if all else fails.  You want to be certain to have your user data backed up for that eventuality, too.

 

This leads right back to the "Backup Soapbox."  You, any you, really need to acquire an external backup drive, a third party backup utility, and establish a full system image backup routine for your machine.  Using File History for user data backups as well is an excellent idea.  If you had a good and recent system image backup you could restore from it in well under an hour.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 





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