Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Computer Stuck On Boot Up When Printer Is Pluged Int

  • Please log in to reply
3 replies to this topic

#1 Raspy


  • Members
  • 13 posts
  • Local time:11:05 AM

Posted 11 October 2006 - 11:51 AM

If i restart my HP computer with my HP printer pluged in (USB Port). My computer gets stuck on the blue screen and I have to restart my computer with the USB unplugged in order to get past that screen. Sorry I dont have a better name for that blue screen but its the screen you have to push F8 or F4 in order to go to your boot options when you are starting your computer. Also just to be clear I have all the newest Drivers for the printer installed according to hp's website. Anyone have any ideas or a fix?

BC AdBot (Login to Remove)


#2 usasma


    Still visually handicapped (avatar is memory developed by my Dad

  • BSOD Kernel Dump Expert
  • 25,091 posts
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:02:05 PM

Posted 11 October 2006 - 12:02 PM

So? Just don't plug the printer in! :thumbsup: (Just kidding!)

I presume that you're referring to the blue screen that lets you pick a certain drive to boot from (rather than the Blue Screen of Death error messages, or the screen to enter your BIOS).

If this is the case (and you've got the latest drivers) I'd suspect a problem with the printer or with your USB port.

So, the first step is to try another USB port. If you're plugging the printer into the front of the computer - try the ports in the back of the computer. Try to use a different port than the one immediately next to the one that's causing problems.

Also, try another USB printer to see if it occurs with it.

If it's not the printer, you may want to check your Device Manager (Start...Run...type in "devmgmt.msc" (without the quotes) and press Enter). Look for any red x's or yellow !'s
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 rubiconeye


  • Members
  • 156 posts
  • Local time:06:05 PM

Posted 11 October 2006 - 12:12 PM


just as an aside, i once had a prob with laptop that froze when booting with an external harddrive attached. not sure what the exact problem was, but disabling usb as a boot option, and choosing the internal harddrive as first boot option solved it. you could maybe check your bios and try the same!

let us know if it works, tho i would try usama's advice first


#4 Enthusiast


  • Members
  • 5,898 posts
  • Location:Florida, USA
  • Local time:01:05 PM

Posted 12 October 2006 - 07:12 AM

Is this just a printer or a combo unit (printer/scanner/copier)?

I have found that installation of these is problematic and you must follow the printer manufacturer's installation instructions exactly (IE when to plug it into a USB port and if the software must be installed first or not).

You may need to completely uninstall it, reboot and then reinstall it following the printer manufacturer's instructions exactly.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users