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#1 TechGuru11


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Posted 18 July 2018 - 01:27 PM



I'm looking for insight into a complicated case. We inherited a client whose data is encrypted with MAMBA. Their former IT deleted the MBR without backing up any drives. He had paid the ransom and received the passwords to decrypt, however, due to the deleted MBR the drives are not decrypting. We have tried replacing the MBR, mounting the drives on other machines, and mounting the drives with a new OS drive. Nothing is working. They are posting an Error 4 which is for the wrong password or missing header. DiskCryptor's forum is locked, so I cannot ask them either.

Any other ideas would be greatly appreciated.

Edited by hamluis, 18 July 2018 - 03:52 PM.
Moved from Encryption to Ransomware - Hamluis.

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#2 quietman7


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Posted 18 July 2018 - 05:23 PM

There is an ongoing discussion in this topic where victims can post comments, ask questions and seek further assistance. Other victims have been directed there to share information, experiences and suggestions.Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in the above support topic discussion...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections. To avoid unnecessary confusion, this topic is closed.

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