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Wireless Adapter/Memory Problem

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#1 Shimada


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  • Local time:06:20 PM

Posted 18 July 2018 - 05:22 AM

I need help finding the source of the problem with my PC. It has been a pain to use it for at least a year now.
Every time I go to the internet (email, browsing, youtube etc), my PC malfunctions. 
It disconnects itself from the internet. This happens after a short freeze on my PC for about half a second. Also, when watching youtube, it creates a buzzing like sound before the malfunctions happens. 
My PC then stops detecting my neighbors' wireless networks and only connects to my router and saying no internet. 
To fix this, I go to device manager and disable/enable my wireless adapter. But I will only be able to use the internet for a few minutes before it malfunctions again.
I know its not a router problem because other devices within the house connects fine. Its just my PC.
Second problem is that I'm getting random blue screen crashes especially when my PC is idle. (Bad pool caller, IRQL not less or equal, kernel security check fail, memory management).
I did all that I can to fix the problem. Updating software and hardware, virus check, disk check, memory test, disk clean  up, virus/malware check, bios check, system restore and still the same. 
Need help Isolating the problem. 
Thank you.
BIOS Version A13 BIOS Date 6/13/2018
OS Version Microsoft Windows 10 Home
Manufacturer Intel® Core™ i7-4770 CPU @ 3.40GHz
Clock Speed 3.4Ghz
L2 Cache Size 1024
Available Memory 85.90 %
Page File Size 37,583.2MB
Available Page File 100.00 %
Virtual Memory 37,583.2MB
Available Virtual Memory 83.35 %
DIMM3 8,192.0MB
DIMM1 8,192.0MB
DIMM4 8,192.0MB
DIMM2 8,192.0MB
Adaptor Realtek PCIe GbE Family Controller
Adaptor Bluetooth Device (Personal Area Network)
Adaptor Bluetooth Device (RFCOMM Protocol TDI)
Disk Drives
Display Adapters
NVIDIA GeForce GTX 1050 Ti
IDE ATA/ATAPI Controllers
Intel® 8 Series/C220 Chipset Family SATA AHCI Controller
Sound Devices
Realtek Audio
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
NVIDIA High Definition Audio
USB Controllers
Intel® 8 Series/C220 Series USB EHCI #2 - 8C2D
Intel® 8 Series/C220 Series USB EHCI #1 - 8C26
Intel® USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)

Edited by Shimada, 18 July 2018 - 07:26 AM.

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#2 dc3


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  • Local time:02:20 PM

Posted 18 July 2018 - 10:43 AM

In order to gain further information about this computer please do the following.  The only hardware information this does not show is the make and model of your PSU, please provide this.


Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.

When Speccy opens you will see a screen similar to the one below.


Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.


The following screen will appear, click on Yes.


The following screen will appear, click on Copy to Clipboard.

In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





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