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Book Regs Memo.exe Problem, Can't Find Or Delete File.

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#1 DudeoftheDunes


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Posted 11 October 2006 - 09:59 AM

I have a very annoying problem at the moment. About 4 days ago my PC suddenly turned as slow as water climbing stairs. After restarting my PC a dozen times without solving the problem, I decided to check the running processes whenever the PC went sluggish again. I found the problem the first time I did ctrl-alt-del and checked the running processes. It seemed a strange file called "book regs memo.exe" was taking in 99% of CPU. So I ended it's task, but within an half an hour it returned. I ran a virusscan and an adaware scan in safemode after I updated their definitions, but they didn't find the problem. After a search for the file, I found a file called "BOOK REGS MEMO.EXE-239DFB4D.pf" in Windows prefetch folder. I deleted the file but it returned. I want to solve this problem cause it's more annoying than my litle brother, but I can't so can anybody help me?
(btw my OS is Xp pro)

Edited by DudeoftheDunes, 11 October 2006 - 10:11 AM.

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#2 quietman7


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Posted 11 October 2006 - 05:48 PM

What anti-virus are you using? Since that and Ad-aware did not help, try performing a few more anti-spyware scans.

Download and scan with AVG Anti-Spyware 7.5 in "SAFE MODE".
(This is Ewdio 4.0 renamed. If you already have Ewido installed, please update to this version which has a special "clean driver" for removing persistent malware). Be sure to print out the AVG Anti-Spyware Install-Scan Instructions.

Download and scan with SUPERAntiSypware Free for Home Users
alternate site
  • Double-click SUPERAntiSypware.exe to install and use the default settings for installation.
  • Run SUPERAntiSypware and update the definitions before scanning by selecting "Check for Udates".
  • When done, select "Scan for Harmful Software".
  • There are three scanning options available. Choose "Perform Complete Scan" and click "Next".
  • When done, a Scan Summary will appear with potentially harmful items that were detected. Click "OK".
  • Place a checkmark next to items you wish to remove/quarantine and Click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • Select close to exit the program.
Note: If you encounter any problems while downloading the updates, manually download and unzip them from here.

Then perform this online Virus scan: Trend Micro Housecall <- Use "Autoclean" and manually delete what it can't clean.
[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.]
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