I am experiencing occasional lock ups on a relatively new Windows 10 Home system only used to run BlueIris, a network video surveillance software.
The PC is running "headless" and is accessed via VNC for management because it is store in a conditioned attic network closet. A monitor is attached, but physical access is less than ideal.
Background on the PC is that Windows was installed and updated, BlueIris was installed and configured then the PC was put into service. The PC ran for almost two weeks before freezing the first time. Freezing was discovered because the BlueIris web page became inaccessible. The connected monitor is usually powered off since it isn't in use, but was powered on to diagnose the PC. However the monitor would never find an input. The PC was hard reset and ran several day before the same issued presented. Event viewer was checked but nothing seems to indicate a reason for locking up. The PC then went on a 3 day locking stent resulting in a hard reset each time. The PC then ran for another few days before locking again this morning.
Unsure if BSOD are present because the monitor will not produce a screen once the PC is locked up.
Here are the requested troubleshooting steps.
- Done & attached.
- Very difficult to perform this step, but can be arranged if needed.
Edited by Judman13, 12 July 2018 - 08:09 PM.