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Canon MG6350 issues?


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#16 needhelpasusual

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Posted 04 August 2018 - 12:46 PM

 

 

 

Using compatible ones but meant to be good ones as company gave warranty with them. Read a while ago compatible and remanufactured ink cartridges as good alternatives to OEMs ones hence why I am using them.

Send them back in hopes that it is just a cartridge problem.  OEM's will seldom have issues, but once and a while I'll see the knockoffs with issues.  Quality control with the OEM is a little better.

 

This ones were good from what I read hence why I bought them and much much less than the OEMs which I cant afford.

 

Big part of me thinks the print head is not damaged.

 

Ink cartridges dont seem empty which could mean that print head and nozzles are blocked as stated on here.

 



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#17 britechguy

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Posted 04 August 2018 - 12:53 PM

Inkjet printers have two distinctly different architectures when it comes to the actual print heads.

 

Some, like Canon, have the print head built-in to the tank carrier and all you are replacing are the ink tanks.  I cannot remember who else does this for certain, but I think Epson does/did, too.  You don't even see the connection pad between the printer and the tank carrier unless you remove the entire print head (of which the carrier is an integral part).

 

Others, like HP, have the print head carried as part of the ink cartridge, which you can clearly see when the tape is peeled off before installing it.  You can also tell this is the case because printers designed this way have very elaborate connection pads on the cartridge carrier and on the cartridge itself.


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#18 needhelpasusual

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Posted 05 August 2018 - 10:46 AM

That is indeed very complicated.

 

I am guessing whether built in to the printer or part of the cartridge the print head is the most important part of the printer?

 

I have never really seen a print head as part of an ink cartridge.



#19 needhelpasusual

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Posted 05 August 2018 - 12:15 PM

Really tried for an hour but was unable to get the print head out when watching the video. Can't understand why so complicated.

 

Also checked the ink cartridges and all but one now seem empty.

 

Does that mean issue is with ink cartridges and nothing to do with print head? Dont understand if ink ran out why never got a notification like before.



#20 pcpunk

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Posted 05 August 2018 - 12:44 PM

The simplest answer here is to just send them back! 

 

I never said that they were not a good source for ink, it's just the OEM's have better quality control, and once and a while you will get some that don't work either way.  Something don't seem right to me by what you have told us, so again, just send them back if possible and take it from there.  Just tell them that all the ink quit coming out very prematurely.

 

This ones were good from what I read hence why I bought them and much much less than the OEMs which I cant afford.

You said that they "seem" empty, but what makes you say that?

 

Did you download and install the Manual so you have it for future use?

https://www.canon.co.uk/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg6350.aspx?type=manuals&language=#


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#21 needhelpasusual

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Posted 06 August 2018 - 02:41 PM

Have spoken to them and they have bluntly said as I have used it for a number of months they can accept any return and nor can they provide a replacement.

 

Just worried if get new ink cartridges whether will work properly or will drain the ink quickly.

 

These were the highest capacity ink cartridges and lasted just over 4 months and I barely printed 200 pages in that period.

 

Checked the ink cartridges and there is a window where you can see the ink but now apart from 1 there is no ink at all in the other 5 ink cartridges.



#22 pcpunk

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Posted 06 August 2018 - 04:16 PM

I understand your issue, ink is not cheap, so you will need to decide at this point how you want to proceed.  I've felt all along that the ink was dry, again by a few things you said, and now confirming again you can clearly see this.  If it were me I would get more ink, unless you think it is time for a new printer.  As I think Brian said, these printers don't have a very long life, but sometimes they keep working forever, who knows why, this is always a gamble.  I have an old HP, 9yrs, C4700 all in one that keeps on going, though I don't print all that much either.  I always use HP Ink because I get it for free.  Even when I payed for it I used HP, but at the time didn't know any better, didn't know I could get it cheaper as a knockoff.  Ink sales are a huge scam, but so is the medical industry, whadaya gunna do?


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