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Disable integrated mic and use headset only mic?


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#1 JJM333

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Posted 11 July 2018 - 05:26 PM

Hi,
 
Bought a headset for use in gaming, but can't get my laptop's (Acer V 15) integrated mic to turn off and just use the head sets. If I disable the microphone in the sound devices/microphone panel then the mic on the headset won't work. Can't find anything in the bios that would let me enable or disable it either. What can I do? Is there anyway to force just the microphone from the line-in? It's annoying because the hole mic next to the keyboard picks up all key/fan sounds.
 
Head set is the NUBWO U3.
 
Pics of sound and recording device panel: https://imgur.com/a/Oi76InO (There's no other hidden devices found).


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#2 Chris Cosgrove

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Posted 11 July 2018 - 05:35 PM

Computer make and model, and OS ?

 

On the recording side of your double image, have you tried enabling 'Stereo mix' as well as disabling the default microphone option ?

 

Chris Cosgrove



#3 JJM333

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Posted 11 July 2018 - 06:09 PM

It's an Acer V 15 V5-591G-5424. Windows 10. And yes I have tried, I think that's always been there and is unrelated to this.

 

Just noticed the headset mic isn't picking anything up at all. The integrated mic is only thing recording. So perhaps a way to turn it off or over-ride it is needed? Sound works in headset earphones.


Edited by JJM333, 11 July 2018 - 06:10 PM.


#4 britechguy

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Posted 11 July 2018 - 06:27 PM

I am not using my machine with Realtek audio at the moment, but most of them have a dedicated app from Realtek that allows you to tweak which microphone(s) and speaker(s) will be used.

 

Try doing a search with Cortana on your machine for Realtek and see if an app or desktop app shows up, and if it does, fire it up.

 

I am not quite certain why the stereo mixer for the sound card would be disabled as well.

 

In addition, are you certain that the jack on your machine is a combo jack that is for a mic/headset combo?  There are still plenty out there that have strictly a headphone jack.


Edited by britechguy, 11 July 2018 - 06:30 PM.

Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1809, Build 17763 

     Presenting the willfully ignorant with facts is the very definition of casting pearls before swine.

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#5 JJM333

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Posted 13 July 2018 - 08:52 AM

Can't find any Realtek apps installed, despite the sound is using their drivers. Is there somewhere I can download the app/software?

 

And I have no idea if the jack is strictly headphone or mic/headphone, is there anyway to find this out?



#6 britechguy

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Posted 13 July 2018 - 09:14 AM

The first thing I'd suggest you do is visit the Acer support pages for your machine and download the Owner's Manual and any/all updated Audio drivers and/or interface programs.

 

Look in the Owner's manual with regard to the function of the jack you've got.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1809, Build 17763 

     Presenting the willfully ignorant with facts is the very definition of casting pearls before swine.

             ~ Brian Vogel

 

 

 

              

 





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