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Soundcard help


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5 replies to this topic

#1 iAdam

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Posted 11 July 2018 - 11:42 AM

I bought a pair of sennheiser game zero headsets that plug into motherboard and mine is distorted the microphone quality and a slight hiss sound in the sound quality itsself this is the motherboard im using

https://www.gigabyte.com/Motherboard/Z370-HD3-rev-10#kf ) I'm thinking maybe i need a soundcard but not too sure anyone mind telling me if its my motherboard the headset itself if i need a soundcard etc?

 

 

Headset itself https://www.amazon.co.uk/Sennheiser-ZERO-Professional-Blocking-Headset-White/dp/B00GXW8358

Headset wire


Edited by iAdam, 11 July 2018 - 03:20 PM.


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#2 DavisMcCarn

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Posted 11 July 2018 - 01:36 PM

Your Z370 uses a Realtek ALC892 which is virtually as good as any addon card you can buy; but, most of the system boards want the Mic plugged into a different jack than the speakers or headphones and use a 3 contact jack. If your headset has a 4 contact plug, it ought to be causing you problems.


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#3 iAdam

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Posted 11 July 2018 - 03:03 PM

This is the wire

https://prnt.sc/k5bxho

 

I just plug into my motherboard into correct ports microphone sounds distorted and hissing noise in ears... not too sure you mean that wire isn't compatible just to make sure? or


Edited by iAdam, 11 July 2018 - 03:21 PM.


#4 DavisMcCarn

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Posted 11 July 2018 - 03:31 PM

That is TWO 3 conductor plugs in your picture and that should be what the system board was designed for.  Funny, the MSI page you posted even touts audio noise suppression.  Do you have a pair of speakers you can try and did you reset the Realtek to its defaults in the control panel?


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#5 iAdam

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Posted 11 July 2018 - 04:05 PM

Ah okay, I think it's because I didn't install the drivers etc for my motherboard I just used the disc now and installed them I forgot i did a reinstallation of windows I'll test them later on or tomorrow but do you think I'll need to buy a soundcard regardless to get better microphone quality or anything? or will this motherboard onboard audio be fine for the mic/audio



#6 DavisMcCarn

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Posted 12 July 2018 - 07:06 AM

The onboard audio has, in general, been so close to "high end" audio cards for almost twenty years now that only a true audiophile with very high end equipment would notice a difference.

I would try a second headset before I added a card; though, there is a slight chance (less than 1%) that your onboard audio is defective.


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