Here is the error;
A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.
Note: if the windows installation diisk media is in the CD/DVD drive, you can safely remove it for this step.
thankyou for replying as fast as you did, yes the original OS was windows 10 however i wanted to downgrade to windows 7 and doing so i got a valid product, however during the installation process i deleted the partitions of the disk and formatted the disk, then created a new partition for it once that was completed i then didnt go through with the installation process instead i cancelled it and turned off the laptop as i had to leave in a rush, after that i tried installing again and it gave me the error shown, i dont see any restore capability but i have tried it again with a windows 10 installation disk and that didnt work either as it gives me the exact same error.
for the disks i have been using a 2 usb port to dvd/cd drive but i have tried this with usb sticks too and used the Windows 7 USB DVD Download Tool provided by microsoft to copy my product over to my stick but that gave the same error
Edited by hamluis, 10 July 2018 - 01:11 PM.