Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Unexpected shutdowns upon starting up my laptop from sleep mode.


  • Please log in to reply
1 reply to this topic

#1 Ulrika

Ulrika

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:04:48 PM

Posted 09 July 2018 - 09:19 PM

I have been having two issues: one is when I play Elder Scrolls Online the game overheats but when I play other games such as Rising Storm 2 and Company of Heroes 2 it doesn't overheat or it does to a much lower extent. I can feel the heat above the keyboard and I have a app called "whysoslow? which told me I got temperatures over 90C when I was playing ESO. I have not seen any overheating symptoms so it may just be my graphics card or the fact I use max settings but I would like your input here.

Now the more pressing concern is that after like a week or so my pc will shut down when I lift the lid up to open it. It is in sleep mode. Before this thing happens my pc displays no red flags or malfunctions whatsoever. Even worse the last two times it did it there were no memory dump files. The first time there was a memory dump file and it mentioned watchdog and some other driver I can't remember for sure right now. (probably dxgmms2.sys ) Therefore I updated my nividia driver but this issue keeps occurring. How do I make it so that it creates memory bumps again AND ultimately fix the aforementioned problem?

From my event log:

"Crash dump initialization failed!"

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

Edit: I use Windows 10

 

Edit2: I got a memory.dmp  http://prntscr.com/k4jvsn



BC AdBot (Login to Remove)

 


#2 jcgriff2

jcgriff2

  • BSOD Kernel Dump Expert
  • 1,109 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey Shore
  • Local time:06:48 PM

Posted 10 July 2018 - 09:42 AM

Hi. . .

Please run - https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

"watchdog" is usually related to video.

"dxgmms2.sys" is Microsoft DirectX.

Regards. . .

jcgriff2

p.s. try updating your video drivers.
Microsoft MVP 2009-2015
Microsoft Windows Insider MVP 2018 - Present




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users