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Posted 09 July 2018 - 02:42 PM
Posted 09 July 2018 - 02:56 PM
I assume you have also disabled USB selective suspend, correct?
Posted 09 July 2018 - 04:03 PM
I think your are correct in your assessment of the video driver being the problem. Did you download the video driver from Dell's site or Intel's site?
If you still have problems after downloading the other video driver (intel or Dell) you may want to update using the Media Creation Tool for Windows 10. People say that Windows 10 is still be offered for free and will activate. That may fix the USB problem though an upgrade to Windows 10 may not be something you wish to do.
Posted 09 July 2018 - 04:54 PM
I originally downloaded Dell's driver, but on a new install I've also installed Intel's driver, and let Windows Update find a driver. All three shut the USB port down. The only driver that doesn't is the Generic driver.
Definitely avoiding Windows 10. I might install it for troubleshooting purposes, but not sure what that would tell. If I can't find a solution, I'll probably just install Linux.
Posted 09 July 2018 - 05:06 PM
I'm not sure how Mint 19 works on touchscreens but for people moving from Windows that's one of the better distros.
You can always boot a live USB and see how the tablet acts. You would need to disable SecureBoot in your UEFI settings first. Use Rufus with the iso for a bootable USB.
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