Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Random Audio and Video stuttering


  • Please log in to reply
4 replies to this topic

#1 GardeeZak

GardeeZak

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:09:42 PM

Posted 09 July 2018 - 04:17 AM

Hi

 

Some PC Specs

AMD Ryzen 1600 6-core

8GB DDR4 RAM

Nvidia GTX 1060 6GB

Biostar B350 GTN Motherboard

 

I have been having this problem for over 10 months now. While using my PC, video and audio on any app will randomly stutter, weird static/unnatural sounds will come out of my speakers, and the only solution is to restart the PC. Sometimes this occurs as soon as I log into Windows. I've noticed there is lag too when it happens, with the mouse taking longer to move across the screen and apps taking longer to open. \

 

I have uninstalled, reinstalled, and updated all my drivers. From the Chipset to the BIOS to the Audio drivers. Everything is on the latest version. I've tried reinstalling Windows to no avail. I've searched and searched for solutions online with nothing be able to help me.

 

PLEASE help. It's hugely frustrating to be watching a YouTube video, or a movie on VLC and for this to happen.

 

Sincerely

 



BC AdBot (Login to Remove)

 


#2 mightywiz

mightywiz

  • Members
  • 874 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:11:42 AM

Posted 09 July 2018 - 05:51 PM

sometime just a basic cleaning of temp folders and a defrag will fix video/audio stuttering.

 

I use Piriform.com 's ccleaner to do a cleaning (don't use the registry cleaner if you don't know what your doing) and then run a defrag.

 

if you still have the issue then you may want to do some malware scans with adwcleaner and malwarebytes.

 

last make sure your codec's for the video/audio players are up to date.



#3 eLPuSHeR

eLPuSHeR

  • Members
  • 179 posts
  • OFFLINE
  •  
  • Local time:08:42 PM

Posted 10 July 2018 - 05:01 AM

Maybe a DPC latency issue. You should check your latency. The issue can be difficult to track down though.



#4 PianoBench

PianoBench

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:12:42 PM

Posted 30 September 2018 - 04:05 PM

Hello GardeeZak.  I recently had a similar issue on my tower desktop computer.  I had audio, video, and mouse stuttering issues.  Here is how I fixed, solved, and troubleshoot through the problem.

 

1. First I confirmed that it was an audio and video stuttering issue. I did this by uninstalling the audio driver, muting the audio, and disabling the audio device. Still there was a stutter. 

2. To confirm it was a video stutter also, I next used this video to confirm a visual stutter. https://www.youtube.com/watch?v=Ohuqp5AJqaM.  The mouse would also stutter as it is a video issue.

3. I opened up computer chassis to test the computer RAM. I initially thought it maybe a RAM issue. I simply switched the RAM sticks with each other. 

4. I performed an audio and visual observation of the computer and discovered that I there was a mechanical click in my computer that synced up with the audio/video stutter.

 

Before all this I had searched the web like yourself and performed video and audio driver reinstalls. I even performed a complete reformat and still I had this issue. 

 

It turns out, my problem was a HARDDRIVE issue. I had a raid 0 setup that had failed. And one of the drives was continuously clicking and syncing with the stutter. I simply disabled the two hard drives and my issue was resolved.

 

Your situation maybe different. But I hope this can help someone out there with the similar problem.



#5 jenae

jenae

  • Members
  • 889 posts
  • OFFLINE
  •  
  • Local time:06:42 AM

Posted 30 September 2018 - 09:21 PM

Hi, DPC is highly likely to be the problem, (deferred procedure calls) although after a reinstall windows should not be the problem, have you run a clean boot to eliminate any third party process? 
 
Something else easy to check is under advanced power settings + PCI Express (make sure you run high performance) even ultimate should work with your rig. The link state power management should be "off".
 
Have a look through this:-
 

https://social.technet.microsoft.com/Forums/en-US/aa16c25a-9c72-4579-ba02-cea920296271/dpc-latency-unacceptably-high-causing-jerky-performance-and-driver-issues?forum=W8ITProPreRel

 

Try running the Ultimate power plan (gamers use this, it does need a good spec machine and PSU)  however it is worth a try, could eliminate your problem does help with DPC issues.

 

Cmd prompt as admin copy this cmd:-

 

powercfg -duplicatescheme e9a42b02-d5df-448d-aa00-03f14749eb61  (press enter)
 
Open settings, system, power & sleep, Additional power settings (right pane), you will need to expand "show additional plans" to enact this plan. You can always revert should this give you problems.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users