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Someone Help Me


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7 replies to this topic

#1 Atreyu1234

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Posted 10 October 2006 - 10:17 PM

My computer still has critical system error and i've tried two scans with different antivirus that were free
I have no money to buy antivrus. Someone Please help :thumbsup: :flowers: :trumpet: :inlove: :) :cool:

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#2 boopme

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Posted 10 October 2006 - 10:29 PM

What is the error, what 2 free AV's have you run and do you have a firewall?

btw
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#3 fleamailman

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Posted 10 October 2006 - 10:29 PM

Hello,
As you have said that it is malware, the details of what to do can be found in this link:

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

thanks.
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#4 tg1911

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Posted 10 October 2006 - 10:36 PM

You need to be a little more specific, as to the problems you're having, before we'll be able to help.
Give as much detail as you can, such as:

The exact error messages you are getting
Your Operating System (XP Home, XP Pro, etc., ....)
How much RAM you have (right click My Computer / select Properties / under the General tab, how many MB of RAM do you have)
How much free space you have on your harddrive (double click My Computer / right click C: drive / select Properties / under the General tab, Free Space)
How long have you had this problem?
What have you done to try and correct this problem?
Have you installed any new hardware/software recently?
What were you doing when this problem first started?
Have you run any Spyware/Malware programs?
What Spyware/Malware programs do you use?

As far as an Antivirus, we have a few good, free ones, in this list:
Freeware Replacements For Common Commercial Apps
Also, if you don't have them, get Ad-Aware SE and Spybot S&D, update them, and run them.

Using Ad-Aware SE
Using Spybot S&D
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#5 Atreyu1234

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Posted 11 October 2006 - 02:58 PM

my computer still says critical error and says it contains virus activities
My computer shows an icon with a question mark that says to download antimalware?
Does anyone have virusburster with registration code that i can use or any recommended sites
I have windows XP

Edited by Atreyu1234, 11 October 2006 - 03:05 PM.


#6 jim416

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Posted 11 October 2006 - 03:29 PM

I had this same thing today. A little yellow question mark on the toolbar? Keeps saying I've got a critical error, etc., goes to a website to buy Virusbuster, etc.. I checked my control panel and the Virusbuster thing was there, so I uninstalled it but still had the notices.

It's my understanding this is a false alert. I searched and found....Roguescanfix and also Smitfraudfixer.

They worked and got rid of the problem.
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#7 fleamailman

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Posted 11 October 2006 - 03:38 PM

Yep, that's malware and the link I gave is the one then, follow the steps mentioned and see in the tuts section if there is a direct removal tools, the tuts go by name so see what the malware calls itself.
Sin., flea

Here's the link again,
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Here's the picture of it, in case I am wrong
http://siri.urz.free.fr/Fix/ScreenShot.php

Edited by fleamailman, 11 October 2006 - 03:43 PM.

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#8 Enthusiast

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Posted 11 October 2006 - 06:46 PM

You also need to have an anti-virus program that updates daily running on your computer.

AVG Free is one you can get for free, and therefore there is no excuse for not having such protection.

AVG (free anti-virus program):
http://www.grisoft.com/doc/289/lng/us/tpl/tpl01

You also need a firewall that provides protection for both incoming threats and outgoing exploits like trojans and phonehomes.

Software firewalls with freeware versions
(Run only one and disable the ineffective Windows XP firewall)

ZoneAlarm (freeware) V. 6.5.722
http://www.download.com/ZoneAlarm/3000-10435_4-10039884.html
(you can have only one software firewall running. More than one will conflict)

Comodo firewall (freeware)
http://www.personalfirewall.comodo.com/


The next thing you should do is the following because your computer IS INFECTED:

Run The Windows OneCare Free Scan (on-line scan)
To run the Windows One Care Free Scan
Go to Windows Live Onecare Free Scan site using Internet Explorer.
It will say "Get a free PC safety scan"
http://safety.live.com/site/en-us/default.htm

Make sure you click "Full Service Scan" in the middle of the page and
not the "Try It Now Free" offer on the right side.

Allow the download of an Active X component.
Choose "Complete Scan" in the window that opens
Click "Next"
Do not click on anything else that offers you a free trial or to sign up if you live in the US.

Allow it to scan - it may take quite a while, possibly two hours or so depending on the size of your hard drive is and how fragmented your registry and drive may be.

After completing the Windows OneCare Free Scan run both Adaware and Spybot Search and Destroy from safe mode, updating each program’s malware definitions before you reboot into safe mode to scan and allowing both to fix what they find.

If you do not already have these freeware aps installed on your computer, you can get them at the following sites:

*AdAware SE:
http://www.majorgeeks.com/download506.html

*Spybot S&D:
http://www.safer-networking.org/en/index.html

Following that that I suggest you post a “HijackThis” log for expert assistance with your malware infection.

Read the pinned post in our “HijackThis Logs and Analysis” forum,
here
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Carefully read and follow all directions carefully.

Following the instructions create a HJT log, and POST THE HJT LOG THAT YOU CREATED IN OUR HJT LOGS AND ANALYSIS FORUM – not in this forum,
at this link.
http://www.bleepingcomputer.com/forums/posthjtlog.html
Include the specs for your computer (i.e., what processor, amount of RAM, brand or motherboard, etc, and briefly describe the problem you are experiencing.)

Unless you are expert at editing the registry, Do not use the Hijack This program to try to fix anything by yourself as even what may seem to be a small mistake can render your operating system inoperable.
Some files when in the correct folder for them may be fine while in another may be malware hiding.


A member of our expert HJT Team will analyze your log, make recommendations and offer assistance, walking you through the complete repair process.

It may take a short period of time to get a response to the log you posted because the members of our HJT Team are kept very busy.
Posting your Hijack This log anywhere but in the Hijack This Logs and Analysis forum will delay their response as it will require a moderator to move the log there before the HJT Team will see it and it will fall behind other logs posted after yours was posted, so be sure to post your log in the Hijack This Logs and Analysis forum.

Please be patient as this team is manned by volunteers. They will help you in order received as soon as possible.

NOTE
Once you have posted your HJT log, please DO NOT make any additional posts in the HJT Logs and Analysis forum thread you created until you get a response from a member of our HJT expert team, and do not make any additional changes to your system (changes, including any attempted repairs, will make your computer to be different than as represented in the log you posted and therefore make your log inaccurate).[/i]

The first criteria the HJT Team has when looking for logs that need replies are posts showing 0 replies. If you make an additional post, it will show as having had 1 reply.
A team member, looking for a new log that requires help might well assume another HJT Team member is already assisting you and might not open the thread to respond.

So, post your HJT Log in our HJT Forum (not here in this forum) and wait for a response from a HJT team member.

After you post your log, please do not make any changes to your computer. Discontinue trying to delete anything with any program as changes will make your HJT log obsolete and waste valuable time spent by our HJT experts analyzing the log made inaccurate by changes and therefore their plan formulated to address the problems will also be obsolete.

If after 5 days you still have gotten no response, then post a re-request and a link to your HJT log HERE.
http://www.bleepingcomputer.com/forums/topic14717.html

Make sure you post your HJT log in the HJT forum, not here, because if you post it here in this forum the response from our HJT Team will be delayed because the post will have to be moved before they see it and it will fall in line behind many others posted that same day.




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