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Estate agent cannot use photos I sent him


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#1 Zaffy

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Posted 07 July 2018 - 05:11 AM

My phone is an Android 6.0.1. Model number SM-A300FU.  I took some photos of my house and sent them to my estate agent to put in brochure.  He said he could not adapt them for use.  He asked me to send him some more with my camera set at normal setting?  Please can anyone advise me what to do?

 



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#2 Platypus

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Posted 07 July 2018 - 06:07 AM

It's a bit hard to offer advice without knowing what the agent found wrong with the files. Did they say why they could not use them? What format were the files in?


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#3 Zaffy

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Posted 07 July 2018 - 06:19 AM

How do I find the information for what format the files are in?



#4 Zaffy

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Posted 07 July 2018 - 08:37 AM

JPG files.  Is that correct?  I sent them by email in a OneDrive link.


Edited by Zaffy, 07 July 2018 - 08:38 AM.


#5 britechguy

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Posted 07 July 2018 - 08:54 AM

It comes back to asking your estate agent what, specifically, was wrong with the photos.   Heaven only knows what he or she means by using a camera at "normal size" since digital cameras can take photos at a great many different resolutions.

 

Since this phone is in the Samsung Galaxy line I will bet two things:

  1. That the default resolution on the photos is such that the files are insanely huge.
  2. You might have taken them with the camera held in portrait orientation, and the estate agent wants landscape.

You need to ask him or her what it is they want, precisely.   If they say something like, a JPG file, then you need to ask for more if that's what you sent them previously.


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#6 Zaffy

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Posted 07 July 2018 - 10:39 AM

Thanks to all.  I will talk to agent on Monday.



#7 britechguy

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Posted 07 July 2018 - 10:42 AM

Thanks to all.  I will talk to agent on Monday.

 

Just to close the circle, might I ask you to report back on just what their response was after you have it?


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#8 Zaffy

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Posted 07 July 2018 - 11:00 AM

Brite, will do.



#9 Zaffy

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Posted 10 July 2018 - 09:24 AM

Sorry, miscommunication on my part.  The estate agent wanted me to hold the camera horizontally for landscape pictures.  I sent him mostly portraits which he could not use for adverts. 



#10 britechguy

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Posted 10 July 2018 - 01:02 PM

Sorry, miscommunication on my part.  The estate agent wanted me to hold the camera horizontally for landscape pictures.  I sent him mostly portraits which he could not use for adverts. 

 

 

Thanks for reporting back.   My "Theory #2" was correct.

 

I am not quite sure why so many people tend to take photos (other than selfies) with phones oriented in portrait, but the bulk of the world's camera's have always had landscape orientation as the default.


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#11 r.a.d.

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Posted 10 July 2018 - 01:40 PM

I saw your post earlier and suspected britechguy's horizontal vs. vertical was the issue, but what surprises me is that your agent didn't utilize simple photo editing software for needed corrections (cropping to landscape for instance) unless to do so would have jeopardized the image.

Regardless, in lieu of having an agent do their own photography, I ran across a site (no doubt many more on the 'net) that gives some simple pointers for the DIY:

https://snaphappymom.com/real-estate-listings-photography-home-exterior-tips/
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#12 Zaffy

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Posted 10 July 2018 - 02:00 PM

Yeah Brite is bright.  He didn't have much to go on.  I asked the agent about re-adjusting them to landscape but he said something about it not being feasible. Thanks for the interest.  I will follow the link.






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