I have an acer laptop a client brought in to me here in our small town in the Far North of NZ.
When she starts the laptop it tends to enter a boot loop coming up with the acer splash screen, F2 does not work as an option. Sometimes it boots ok for her.
When I boot it is the opposite, almost always boots but just had the first time it looped out of about 50 restarts.
Windows 7 Ultimate 64 bit
4 GB RAM
Model acer Aspire 5733Z
BIOS version V1.07
The laptop has a wireless keyboard and mouse, the laptop keyboard does not work and keys are missing.
I have reset BIOS to defaults, run SFC (all OK), repaired windows and checked for viruses etc with malwarebytes and Avast, and removed all unnecessary software.
Only thing I can think of is to download and install updated BIOS but not sure how easy this is or risk involved.
Are there any other options or out of the box solutions?