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"invalid value for registry" when I click on a video


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#1 Zone out

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Posted 04 July 2018 - 03:09 AM

Hi.

 

A few days ago I downloaded the windows updates for June and ever since I have been getting the "invalid value for registry" warning when I click on any video in my main account.  Photos still load and if i'm in the admin account I can still play video.

 

I tried running "wsreset" but it didn't help.



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#2 Mason21

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Posted 04 July 2018 - 09:14 AM

Try opening command prompt (as administrator)   type CMD, and wait until the blue box pops up above that says "Command Prompt" right click on the blue area and select "run as administrator" click "ok"  type in the command prompt box :  sfc /scannow    (let this run to completion)



#3 dc3

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Posted 04 July 2018 - 09:54 AM

What was the update that was last installed? 

 

You can find this by pressing the Windows key OS4o0pO.png and the I key to open Settings.

 

In Settings click on Update & Security.

 

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Then click on Windows Update, then View installed update history.  These updates are dated so you will be able to recognize the most recent update installed.  Please post the update which was installed, example:  (KB4284819), this was installed on my computer on June 13 2018.  Once we know which update this is we can find information for resolving this problem.

 

There are a couple of things you can try to resolve this, one would be to do a System Restore.  Select a restore point dated prior to the installation of this update.  You can also try uninstalling the update, this may or may not resolve this problem.  One the page showing the View installed update history click on Uninstall updates, you can click on the update you wish to uninstall by right clicking on the update you wish to uninstall and select Uninstall to remove the update.


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#4 Zone out

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Posted 04 July 2018 - 08:32 PM

I ran sfc /scannow, it said "windows resource protection did not find any integrity violations.

 

The last updates installed were KB4284819, KB4287903, KB4056254 on June 28.

 

My computer is an HP pavilion dv6 notebook, it's about 9 years old and installing updates has been a problem ever since I upgraded to Window 10.



#5 jenae

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Posted 04 July 2018 - 09:44 PM

Hi, found this on an MS help site, appears to have helped some:-

 

1. Click on Start, choose Settings

2. Depending on which build of Windows 10 you have, either click System, then Apps & features, or if Apps is in the main Settings screen, click Apps 

3. Within the Apps and features, locate and click on Groove Music, then click Advanced options.

4.  Click Reset to reset this app.

5.  Repeat steps 3 and 4, but this time look for Movies & TV.

 

Note: I found that setting the default Photo and Movie player to Windows Media Player also works.



#6 Zone out

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Posted 04 July 2018 - 10:52 PM

Thanks jenae, that fixed it.






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