Hello So I've been struggling with this all night. I have updated drivers of everything on my computer, I have tried a different USB dongle, I have updated the computer and run malware scanners. I've also disabled the ability for windows to power down my USB devices to save power. Yet I still get a consistent and predictable dropout every 10 seconds. Its enough so that PUBG runs, but i get 5 seconds of lag every 10 seconds... Not a great game play experience ...
Here are my system specs: USB Dongle: D Link AC 1900
Machine MSI - MS-7A46
Operation System Microsoft Windows 10 Home (64-bit)
Memory 16 GB
Processor Intel® Core i7-6700K CPU @ 4.00GHz
Motherboard MSI - B150M BAZOOKA PLUS (MS-7A46)
Video Cards NVIDIA GeForce GTX 1070
Monitors LG Ultra HD
Hard Disk Samsung SSD 750 EVO 250GB (250.0 GB)
Network Card Realtek PCIe GBE Family Controller
Processor Name Intel Core i7 6700K Code Name Skylake TDP 95 W Package Socket 1151 LGA Technology 14 nm Core Voltage 1.22 V Specification Intel® Core i7-6700K CPU @ 4.00GHz Family 6 Model -- Stepping -- Ext. Family -- Ext. Model -- Revision R0 Instructions MMX , SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, x86-64, NX, VMX, AES, AVX, AVX2, FMA3, TSX
Clocks Core Speed 3991.2 MHz Multiplier x 40 Bus Speed 99.8 MHz QPILink --
Cache L1 Data 4 x 32 KBytes L1 Inst 4 x 32 KBytes Level 2 4 x 256 KBytes Level3 8192 KBytesMotherboard
Motherboard Manufacturer MSI Model B150M BAZOOKA PLUS (MS-7A46) 1.0 Chipset Intel Skylake Revision 07 Southbrige Intel B150 Revision 31 LPCIO --
BIOS Core Speed American Megatrends Inc. Version 1.00 Date 05/30/2016
Graphic Interface Version -- Transfer Rate -- Max. Supported --Memory
General Type DDR4 Size 16384 MBytes Channel# -- DC Model -- NB Frequency --
Timings DRAM Frequency 1064.4 MHz FSB:DRAM -- CAS# Latency(CL) 15 clocks RAS# to CAS# Delay(tRCD) 15 clocks RAS# Precharge(tRP) 15 clocks Cycle Time(rRAS) 36 clocks Bank Cycle Time(rRC) 36 clocks Command Rate(CR) 2 clocksGraphics
GPU Name NVIDIA GeForce GTX 1070 Manufacturer 17236740 Code Name GP104 Technology 16 nm Revision --
Clocks Core 1506 MHz Shader -- Memory 4006.8 MHz
Memory Size 8192 MBytes Type 8 Bus Width --
I have run the ping test, and these are my results.
Pinging 192.168.0.1 with 32 bytes of data: Reply from 192.168.0.1: bytes=32 time=2ms TTL=64 Reply from 192.168.0.1: bytes=32 time=2ms TTL=64 Reply from 192.168.0.1: bytes=32 time=2ms TTL=64 Reply from 192.168.0.1: bytes=32 time=2868ms TTL=64
Ping statistics for 192.168.0.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 2ms, Maximum = 2868ms, Average = 718ms
Pinging 192.168.0.1 with 32 bytes of data: Reply from 192.168.0.1: bytes=32 time=2ms TTL=64 Reply from 192.168.0.1: bytes=32 time=2ms TTL=64 Reply from 192.168.0.1: bytes=32 time=2ms TTL=64 Reply from 192.168.0.1: bytes=32 time=2919ms TTL=64
Ping statistics for 192.168.0.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 2ms, Maximum = 2919ms, Average = 731ms
I ran it twice for comparison. I have a very clear line of sight to my router, about 6 meters.
I should have added that this issue has remained even though I recently moved house, and bought a new USB dongle. So I have a new router, a new USB dongle, and even a new ISP, but I still get exactly the same problem. Does this make you think its a hardware issue?
I went to Device manager and cant find any faults, same as system information.
Last night I did check out my fault log (is that what its called?) and found this: WLAN Extensibility Module has failed to start.
Module Path: C:\WINDOWS\system32\Rtlihvs.dll Error Code: 126
and also this
MDM policy manager Acquiring the merge lock
I am getting a bit stumped
Any help would be much appreciated. Thank you in advance!
PS This is my first ever post, so I hope I have done everything right!
I have attached an image of my system monitor to show the problem.