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Windows 8 IE pops new windows


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7 replies to this topic

#1 smclaugh5

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Posted 02 July 2018 - 04:19 PM

IE redirects to unwanted virus removal pages.

BC AdBot (Login to Remove)

 


#2 smclaugh5

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Posted 02 July 2018 - 04:26 PM

Cant get to bleeping site on my computer. Using my iPhone to seek help. I expect to pay for help.

#3 nasdaq

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Posted 03 July 2018 - 08:08 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

You need to run this program on the compromised computer.

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===

Please post the logs for my review.

Wait for further instructions.

#4 smclaugh5

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Posted 03 July 2018 - 09:21 AM

I cant do any of this on the affected computer because the browsers are all infected. I will see if I can dl on another computer and xfer via thumb drive.

#5 smclaugh5

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Posted 03 July 2018 - 09:42 AM

here you go

Attached Files



#6 nasdaq

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Posted 03 July 2018 - 01:38 PM

Hi,

Press the Windows key + r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.


Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

URLSearchHook: [S-1-5-21-2331133371-3001031465-573727402-1010] ATTENTION => Default URLSearchHook is missing
SearchScopes: HKU\S-1-5-21-2331133371-3001031465-573727402-1002 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://us.yhs4.search.yahoo.com/yhs/search?hspart=iry&hsimp=yhs-fullyhosted_003&type=wbf_dnldwz_15_52&param1=1&param2=f%3D4%26b%3DIE%26cc%3Dus%26pa%3DWincy%26cd%3D2XzuyEtN2Y1L1Qzu0DtD0B0Fzy0CtD0DyDyE0D0E0B0CtD0CtN0D0Tzu0StCyEyDtBtN1L2XzutAtFtCtBtFyBtFtDtN1L1Czu1BtAtN1L1G1B1V1N2Y1L1Qzu2StB0CyEyEzy0D0C0DtGyBtD0DyDtGtCtB0FyEtGyBzy0C0FtG0EtA0E0AtD0D0FtD0EtC... (long line)
SearchScopes: HKU\S-1-5-21-2331133371-3001031465-573727402-1002 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://us.yhs4.search.yahoo.com/yhs/search?hspart=iry&hsimp=yhs-fullyhosted_003&type=wbf_dnldwz_15_52&param1=1&param2=f%3D4%26b%3DIE%26cc%3Dus%26pa%3DWincy%26cd%3D2XzuyEtN2Y1L1Qzu0DtD0B0Fzy0CtD0DyDyE0D0E0B0CtD0CtN0D0Tzu0StCyEyDtBtN1L2XzutAtFtCtBtFyBtFtDtN1L1Czu1BtAtN1L1G1B1V1N2Y1L1Qzu2StB0CyEyEzy0D0C0DtGyBtD0DyDtGtCtB0FyEtGyBzy0C0FtG0EtA0E0AtD0D0FtD0EtCzyzy2QtN1M1F1... (long line)

Task: {8A251EDB-9F0B-4A66-9F2D-2B2C4AEBB69E} - System32\Tasks\DNSKALAMAZOO => dnskalamazoo.exe <==== ATTENTION
C:\Wndows\System32\Tasks\DNSKALAMAZOO
C:\Program Files (x86)\DNS Unlocker\dnskalamazoo.exe

cmd: ipconfig /flushdns
cmd: IPCONFIG /release
cmd: IPCONFIG /renew

Reboot:

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.

Please let me know what problem persists with this computer.
===

Please download Malwarebytes Anti-Malware from here
  • Right-click on the MBAM icon and select Run as administrator to run the tool.
  • Click Yes to accept any security warnings that may appear.
  • Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database.
  • On the left menu pane click the Settings tab, and then select the Protection tab on the top.
  • Under the Scan Options, turn on the button Scan for rootkits and Scan within archives.
  • Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button
  • Note: The scan may take some time to finish, so please be patient.
  • If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button.
  • While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log can also be viewed by clicking the log to select it, then clicking the View Report button.
Please post the log for my review.

Note: If asked to restart the computer, please do so immediately.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Please post then logs and and let me know what problem persists.

#7 smclaugh5

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Posted 03 July 2018 - 04:58 PM

much better!

 

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#8 nasdaq

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Posted 04 July 2018 - 07:30 AM

Hi,

Looking good.

Hi,

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/


https://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
Simple and easy ways to keep your computer safe and secure on the Internet.
===




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