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I Have A Problem With My Printer


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#1 wailive2002

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Posted 10 October 2006 - 04:25 PM

I have a Lexmark X1270 printer. It will print but not scan or photocopy. Everytime I try scanning or photocopy a small window will pop up that says 'Preparing lexmark all in one for first use, searching for scanning applications please wait.' Then after a while the screen will turn blue and it shows a error message which i couldnt read because it auto restarts after when screen turns blue. But it says something like 'An error has occured, check hardware or software is properly installed' I have tried it on my friends pc and it seems to be fine. Is there something missing on my pc? Please can anyone help? Thanks

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#2 rubiconeye

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Posted 10 October 2006 - 04:59 PM

hi, wailive,

sounds like it it cant find the required driver, try uninstalling and reinstalling the lexmark drivers.

#3 wailive2002

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Posted 11 October 2006 - 02:56 AM

I have tried that so many times. I have also tried downloading the latest driver from lexmark.com but still doesnt work. Thanks for you answer anyway. Do you know any other way of fixing it?




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