A repository of all current knowledge regarding CryptoLocker is provided by Grinler (aka Lawrence Abrams), in the: CryptoLocker Ransomware Information Guide and FAQ
In 2014 FireEye & Fox-IT released a method of possibly retrieving a victim's private decryption key and a decrypter to use to decrypt files. They have since discontinued the DecryptCryptoLocker website and its associated decryption service...see FireEye Blog: Your Locker of Information for CryptoLocker Decryption
The FireEye & Fox-IT decryptcryptolocker.com website posted this comment shortly before closing.
In August 2014, we launched our website to help the victims of the CryptoLocker malware. We are happy to have helped more than five thousand individuals and small businesses. CryptoLocker, unfortunately, has inspired criminals all over the world. We have seen more than 20 copycat ransomware attacks since the original CryptoLocker, some of which use the same name, modus operandi and layout as the original CryptoLocker. We believe that our Decryptolocker site has served its purpose, and we have decommissioned it given that the threat landscape has evolved.
I don't know if they can help anymore but at the bottom of the FireEye Company information page there is a Contact Us phone number.
All discussion in regards to the original Cryptolocker infection can be found here. Other victims have been directed there to share information, experiences and suggestions.
Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in the above support topic discussion...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections. To avoid unnecessary confusion, this topic is closed.
The BC Staff