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Computer freezes infrequently


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5 replies to this topic

#1 FriendlyFoe123

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Posted 29 June 2018 - 11:34 PM

Hi, my PC freezes every 2 weeks or so, I built it in the summer of 2016.  The longest I've had it running continously has been about 28 days of uptime before freezing.

 

My cursor/keyboard do not function when it freezes, the HD light on my case stops flickering, everything freezes.  Have to hard reset using the power button on my case. If I happen to be listening to music/watching a video, the audio will freeze/loop . There's been times where it happened twice in a week, it's really very random. It can freeze just by sitting on the desktop overnight.

--------------------
Here is the only BSOD I have ever gotten: https://i.imgur.com/mN1w0sT.jpg

Here is the eventviewer from the very last freeze this morning. It froze at 5:18am, I returned to my desk at 2pm to see it frozen on the desktop with time frozen at 5:18am.
https://i.imgur.com/aLaYmRT.jpg

Here is all the diagnostic tests I've ran:
- SSD benchmark test: https://i.imgur.com/eY9l0hU.jpg
- RAM Memtest with both RAM sticks installed: https://i.imgur.com/nBuUuvH.jpg
- intel diagnostic tool shows all Passes for CPU.
- Updated nVidia drivers
- Reinstalled windows 10
- Replaced a SATA power cable connected to my SSD that looked forced/bent due to the orientation of the SSD. Installed the SSD upside down to fix issue. Before: https://i.imgur.com/wWLZsKN.jpg. After: https://i.imgur.com/xMkzWFs.jpg.
- Temperatures from HWMonitor https://i.imgur.com/nnTyABg.jpg

--------------------

Here is my setup:
CPU: Intel Core i5-6600K 3.5GHz 1151 Boxed Processor

Cooling: Cooler Master Hyper 212 EVO - CPU Cooler with 120mm PWM Fan (RR-212E-20PK-R2)

MOTHERBOARD: GIGABYTE LGA1151 Intel Z170 ATX DDR4 Motherboards GA-Z170X-Gaming 3

GPU: Gigabyte GeForce GTX 1070 G1 Gaming Video/Graphics Cards GV-N1070G1 GAMING-8GD

SSD: Samsung 850 EVO - 500GB - 2.5-Inch SATA III Internal SSD (MZ-75E500B/AM)

PSU: CORSAIR CXM series CX650M 650W 80 PLUS BRONZE Haswell Ready ATX12V & EPS12V Modular Power Supply

RAM: G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 2400 (PC4 19200) Intel Z170 Platform / Intel X99 Platform Desktop Memory Model F4-2400C15D-16GVR

CASE: NZXT S340 Mid Tower Case CA-S340MB-GR Matte Black/Red

OS: Windows 10 Pro 64 bit (Version 1803) (OS Build 17134.112)

 

Any help is appreciated.


Edited by FriendlyFoe123, 29 June 2018 - 11:35 PM.


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#2 hamluis

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Posted 30 June 2018 - 07:53 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 FriendlyFoe123

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Posted 30 June 2018 - 03:53 PM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by admin (administrator) on 30-06-2018 at 13:48:33
Running from "C:\Users\admin\Downloads"
Microsoft Windows 10 Pro  (X64)
Model: Z170X-Gaming 3 Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
 
System errors:
=============
Error: (06/30/2018 01:00:44 PM) (Source: DCOM) (User: DESKTOP-C1KS9LM)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-C1KS9LMadminS-1-5-21-1717480500-446726224- 1229905561-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (06/30/2018 12:57:24 PM) (Source: DCOM) (User: DESKTOP-C1KS9LM)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-C1KS9LMadminS-1-5-21-1717480500-446726224- 1229905561-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (06/30/2018 11:07:56 AM) (Source: DCOM) (User: DESKTOP-C1KS9LM)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-C1KS9LM******S-1-5-21-1717480500-446726224- 1229905561-1002LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (06/30/2018 11:07:50 AM) (Source: DCOM) (User: DESKTOP-C1KS9LM)
Description: application-specificLocalActivation{8BC3F05E-D86B-11D0-A075-00C04FB68820}{8BC3F05E-D86B-11D0-A075-00C04FB68820}DESKTOP-C1KS9LM******S-1-5-21-1717480500-446726224- 1229905561-1002LocalHost (Using LRPC)Microsoft.Windows.ContentDeliveryManager_10.0.17134.1_ neutral_neutral_cw5n1h2txyewyS-1-15-2-350187224-1905355452-1037786396-3028148496-2624191407- 3283318427-1255436723
 
Error: (06/30/2018 10:06:12 AM) (Source: DCOM) (User: DESKTOP-C1KS9LM)
Description: application-specificLocalActivation{8BC3F05E-D86B-11D0-A075-00C04FB68820}{8BC3F05E-D86B-11D0-A075-00C04FB68820}DESKTOP-C1KS9LMadminS-1-5-21-1717480500-446726224- 1229905561-1001LocalHost (Using LRPC)Microsoft.Windows.ContentDeliveryManager_10.0. 17134.1_neutral_neutral_cw5n1h2txyewyS-1-15-2-350187224-1905355452-1037786396-3028148496-2 624191407-3283318427-1255436723
 
Error: (06/30/2018 04:06:12 AM) (Source: DCOM) (User: DESKTOP-C1KS9LM)
Description: application-specificLocalActivation{8BC3F05E-D86B-11D0-A075-00C04FB68820}{8BC3F05E-D86B-11D0-A075-00C04FB68820}DESKTOP-C1KS9LMadminS-1-5-21-1717480500-446726224- 1229905561-1001LocalHost (Using LRPC)Microsoft.Windows.ContentDeliveryManager_10.0.17134.1_ neutral_neutral_cw5n1h2txyewyS-1-15-2-350187224-1905355452-1037786396-3028148496-2624191407-3283 318427 -1255436723
 
Error: (06/30/2018 03:04:26 AM) (Source: DCOM) (User: DESKTOP-C1KS9LM)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-C1KS9LMadminS-1-5-21-1717480500-446726224- 1229905561-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (06/30/2018 03:04:19 AM) (Source: DCOM) (User: DESKTOP-C1KS9LM)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-C1KS9LMadminS-1-5-21-1717480500-446726224- 1229905561-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (06/30/2018 02:42:52 AM) (Source: DCOM) (User: DESKTOP-C1KS9LM)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-C1KS9LMadminS-1-5-21-1717480500-446726224- 1229905561-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (06/30/2018 02:29:35 AM) (Source: DCOM) (User: DESKTOP-C1KS9LM)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-C1KS9LMadminS-1-5-21-1717480500-446726224- 1229905561-1001LocalHost (Using LRPC)UnavailableUnavailable
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2018-06-30 13:47:12.855
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2018-06-30 13:47:12.853
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2018-06-30 13:36:52.578
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2018-06-30 13:36:52.575
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2018-06-30 13:32:12.357
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2018-06-30 13:32:12.356
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2018-06-30 13:21:53.578
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2018-06-30 13:21:53.574
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2018-06-30 13:19:16.458
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2018-06-30 13:19:16.454
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
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µTorrent (HKCU\...\uTorrent) (Version: 3.5.3.44494 - BitTorrent Inc.)
ACA & MEP 2019 Object Enabler (HKLM\...\{28B89EEF-2004-0000-5102-CF3F3A09B77D}) (Version: 8.1.44.0 - Autodesk) Hidden
ACAD Private (HKLM\...\{28B89EEF-2001-0000-3102-CF3F3A09B77D}) (Version: 23.0.46.0 - Autodesk) Hidden
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Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 4.5.0.331 - Adobe Systems Incorporated)
Adobe Photoshop CC 2018 (HKLM-x32\...\PHSP_19_1_4) (Version: 19.1.4 - Adobe Systems Incorporated)
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Apple Application Support (32-bit) (HKLM-x32\...\{543F829B-4591-4B2F-AF63-6E6E6AE59EB2}) (Version: 6.4 - Apple Inc.)
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Apple Mobile Device Support (HKLM\...\{9E005AAA-81A3-478E-8944-532D350952EE}) (Version: 11.3.1.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{A30EA700-5515-48F0-88B0-9E99DC356B88}) (Version: 2.6.0.1 - Apple Inc.)
AutoCAD 2019 - English (HKLM\...\{28B89EEF-2001-0409-2102-CF3F3A09B77D}) (Version: 23.0.46.0 - Autodesk) Hidden
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AutoCAD 2019 Language Pack - English (HKLM\...\{28B89EEF-2001-0409-1102-CF3F3A09B77D}) (Version: 23.0.46.0 - Autodesk) Hidden
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Autodesk Desktop App (HKLM-x32\...\Autodesk Desktop App) (Version: 7.0.10.89 - Autodesk)
Autodesk Featured Apps 2016-2019 (HKLM-x32\...\{79F5747D-A961-4CCD-88B0-41F004D79AEB}) (Version: 2.5.0 - Autodesk)
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Autodesk ReCap (HKLM\...\{50EDF910-0000-1033-0102-E3D118CE2EEA}) (Version: 5.0.0.40 - Autodesk) Hidden
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Autodesk ReCap Photo (HKLM\...\{0E4FA9C0-0000-1033-0102-1B3A7F15D307}) (Version: 19.0.0.38 - Autodesk) Hidden
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Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 18.5.2342 - AVAST Software)
Batman: Arkham City GOTY (HKLM\...\Steam App 200260) (Version:  - Rocksteady Studios)
Battlefield™ 1 (HKLM-x32\...\{335B50BC-6130-4BAF-9A6A-F1561270587B}) (Version: 1.0.54.32003 - Electronic Arts)
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CCleaner (HKLM\...\CCleaner) (Version: 5.43 - Piriform)
CPUID CPU-Z 1.85 (HKLM\...\CPUID CPU-Z_is1) (Version: 1.85 - CPUID, Inc.)
CPUID HWMonitor 1.35 (HKLM\...\CPUID HWMonitor_is1) (Version: 1.35 - CPUID, Inc.)
DisplayDriverAnalyzer (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_DisplayDriverAnalyzer) (Version: 397.93 - NVIDIA Corporation) Hidden
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FARO LS 1.1.700.0 (64bit) (HKLM-x32\...\{FF6E9382-0B85-48DE-888F-76EFD9A87038}) (Version: 7.0.0.23 - FARO Scanner Production)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 67.0.3396.99 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.17 - Google Inc.) Hidden
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Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 18.091.0506.0007 - Microsoft Corporation)
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NVIDIA 3D Vision Controller Driver 390.41 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 390.41 - NVIDIA Corporation)
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NVIDIA Graphics Driver 397.93 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 397.93 - NVIDIA Corporation)
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Origin (HKLM-x32\...\Origin) (Version: 10.5.21.179 - Electronic Arts, Inc.)
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The Witcher 3: Wild Hunt (HKLM\...\Steam App 292030) (Version:  - CD PROJEKT RED)
Update for Skype for Business 2016 (KB4011662) 64-Bit Edition (HKLM\...\{90160000-0011-0000-1000-0000000FF1CE}_Office16.PROPLUS_{D8CEB754-14AC-425F-A513-CBEE01FA8E78}) (Version:  - Microsoft)
Update for Skype for Business 2016 (KB4011662) 64-Bit Edition (HKLM\...\{90160000-00C1-0000-1000-0000000FF1CE}_Office16.PROPLUS_{D8CEB754-14AC-425F-A513-CBEE01FA8E78}) (Version:  - Microsoft)
Update for Skype for Business 2016 (KB4011662) 64-Bit Edition (HKLM\...\{90160000-012B-0409-1000-0000000FF1CE}_Office16.PROPLUS_{D8CEB754-14AC-425F-A513-CBEE01FA8E78}) (Version:  - Microsoft)
Uplay (HKLM-x32\...\Uplay) (Version: 62.0 - Ubisoft)
VLC media player (HKLM\...\VLC media player) (Version: 3.0.3 - VideoLAN)
WinRAR 5.60 beta 4 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.60.4 - win.rar GmbH)
 
========================= Memory info: ===================================
Percentage of memory in use: 41%
Total physical RAM: 16302.62 MB
Available physical RAM: 9560.66 MB
Total Virtual: 18734.62 MB
Available Virtual: 7725.11 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:465.16 GB) (Free:194.42 GB) NTFS
 
========================= Users: ========================================
User accounts for \\DESKTOP-C1KS9LM
 
admin                    Administrator            DefaultAccount           
Guest                    *****                 WDAGUtilityAccount       
 
 
**** End of log ****
 
 

Edited by FriendlyFoe123, 30 June 2018 - 11:22 PM.


#4 hamluis

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Posted 30 June 2018 - 05:07 PM

Frankly...the only thing that I see that would worry me...is your install/use of a torrent program and the possibility that you install programs obtained via your torrent program.

 

For an install made May 2018...I see no indication of a Windows problem nor a hardware issue.  No errors to substantiate a component or O/S issue.

 

That error message you posted in your first post...Windows can deliver those anytime, since they basically don't say anything other than "uh-oh", IMO.

 

Since you posted this in IH...the one hardware item which might be a standard suspect...would be your PSU, IMO.  I would take the frequency into account before even thinking in that manner.

 

Louis


Edited by hamluis, 30 June 2018 - 05:13 PM.


#5 FriendlyFoe123

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Posted 30 June 2018 - 10:02 PM

Is there an inexpensive but quality PSU you recommend for my current rig? I'd be willing to try it out.



#6 hamluis

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Posted 01 July 2018 - 06:15 AM

Well...for a system built 2 years ago...why is the Windows install made 2 months ago?

 

And...I did not say that you need a new PSU...I only pointed it out as a logical (IMO) aspect for any perceived hardware/component problems.  Just grabbing at straws is not an effective trouble-shooting technique.

 

https://www.tomshardware.com/reviews/corsair-cx650m-psu,4770.html

 

Louis






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