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Do I Have a Bad Wireless Router? How can I tell?


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#1 EducatedGuess

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Posted 29 June 2018 - 10:30 PM

Howdy, everyone. Thanks so much for this wonderful forum and your seemingly empty well of knowledge.

 

Operating System: Win 7

 

Router: Buffalo: WHR-300HP2D

 

Laptop: Lenovo Think Pad T400

 

Type of Internet: Not sure. Residential. Used to be Time Warner, now Spectrum

 

Distance from router to laptop: Less than three feet

 

I think we have a bad router, but not sure. How might I test it?

 

We have a Spectrum modem and are running Ethernet directly to the Buffalo router. All three laptops stopped receiving WiFI three days ago.

 

I searched online and did the DNS fix, then the WINSOCK fix, no help. 

 

Anyway, I think it's fried. I also tried the reset button on the router -- no dice.

 

Thoughts? Solutions?

 

Thanks So Much,

Educated Guess



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#2 Replicator

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Posted 30 June 2018 - 07:19 AM

Did you reboot the modem as well?

 

What does a modem arp ping return from any laptop?


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#3 ddeerrff

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Posted 30 June 2018 - 10:25 AM

Is the switch on the back set to AUTO or ROUTER?  What are you seeing for front panel lights?


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#4 EducatedGuess

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Posted 30 June 2018 - 12:17 PM

Did you reboot the modem as well?

 

What does a modem arp ping return from any laptop?

 

Hi, thanks. Yes, I've rebooted both the model and the router multiple times, no help.

 

Sorry, I don't know what a modem arp ping is.

 

thanks again,

eg



#5 EducatedGuess

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Posted 30 June 2018 - 12:19 PM

Is the switch on the back set to AUTO or ROUTER?  What are you seeing for front panel lights?

 

I'm out and about at the moment. However, I'm seeing the same three green lights that always are little when it's working.

 

Also, all three laptops say "connected" in the Control Panel, but no signal is coming through.

 

Thanks,

Scott



#6 ddeerrff

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Posted 30 June 2018 - 05:39 PM

So the laptops are connecting to the router, but the router is not passing the internet?  But if you use an ethernet cable between the router and a laptop it works properly?  That is a strange one.  You could try a 'hard' reset:

 

The 30-30-30 reset

There are no specific instructions for this model yet, but you can always do the 30-30-30 reset as follows:

  1. When router is powered on, press the reset button and hold for 30 seconds. (Use a paper clip or something sharp)
  2. While holding the reset button pressed, unplug the power of the router and hold the reset button for 30 seconds
  3. While still holding the reset button down, turn on the power to the unit again and hold for another 30 seconds.

This process usually works for resetting any router to it's factory setting.


Edited by ddeerrff, 30 June 2018 - 05:48 PM.

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