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Phone suddenly has YouTube restricted turned on, cannot turn off.


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#1 ColeB4516

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Posted 29 June 2018 - 05:25 PM

Since I woke up this last morning, the YouTube app on my phone (LG Stylo 3), has been in "Restricted mode" dissalowing me from viewing comments on any videos and many videos themselves. The help I could find said to go into the account settings on youtube, and click "restricted mode" then dis/enable it. Thing is, that's nowhere to be found in my account settings. Have screenshots, though not sure how to upload here. First time posting. I'd appreciate any help. Thanks.

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#2 ColeB4516

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Posted 29 June 2018 - 05:36 PM

I found the restricted mode enable/disable switch, but it's blanked out. Can't change it. Says "network administrator" locked it. Thought at first it was the wifi I'd hooked on to, but still blanked after I turn off wifi altogether. I'm not on a family plan or anything of the sort with my service provider (Boost Mobile), and this hasn't ever happened before. I don't know what to do.

Edited by ColeB4516, 29 June 2018 - 05:38 PM.





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