Posted 29 June 2018 - 02:28 AM
Apart from refusing to accept the diagnosis, the only alternative I can think of would be to try a different CPU in the board. If the second slot worked OK with a different CPU, that would at least confirm there is a problem with using a G4560. If the slot still didn't work, it would support you in insisting the board was genuinely faulty.
A work-around could be to use an 8GB DIMM and sell the two 4GB sticks.
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