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Laptop shuts off when unplugged & battery stuck at same percentage


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#1 Configuration

Configuration

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Posted 28 June 2018 - 04:38 PM

Recently I've ran into the problem that my laptop shuts off randomly whenever its not charging and unplugged.
First my laptop ran smoothly with no problem for an hour or so without charging then suddenly turns off.
Now my laptop won't turn on at all without being charged and it turns off immediately when unplugging the charger. This happened before with a different battery and I had it replaced with another. This battery worked fine for like two days but now im having the same issue again. Are any there more things I could try to get my laptop working properly again? The battery says its charging aswell but that's not happening as it stays on the same percentage. The laptop seems to recognize the battery but won't charge for some reason? 

 

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#2 mightywiz

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Posted 28 June 2018 - 04:43 PM

what's the make/model of your computer?  it matters that's why i'm asking.



#3 Configuration

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Posted 28 June 2018 - 04:58 PM

what's the make/model of your computer?  it matters that's why i'm asking.

Dell Latitude E6510

 

Here is a battery report that explains the situation a little bit better: 

Attached File  battery percentage stuck.PNG   50.44KB   0 downloads left mouse click > open link on another tab


Edited by Configuration, 28 June 2018 - 05:02 PM.





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