For the last few months I’ve been getting intermittent BSODs with a small variety of error codes, including (but not limited to) “DPC_WATCHDOG_VIOLATION”, “KMODE_EXCEPTION_NOT_HANDLED”, “IRQL_NOT_LESS_OR_EQUAL” (at least twice) and “PASSIVE_INTERRUPT_ERROR”. Running WinDbg on the minidumps always points to “storport.sys”. The crashes occur at random, sometimes once every couple weeks, sometimes twice in one day. Several of them don’t even leave minidumps (including one shortly before typing this).
The system is fully up-to-date via Windows Update and the Asus support website (where I get my drivers). The only hardware change I’ve made was to replace the original 250 GB SSD with the current 750 GB Crucial-brand SSD. This was last year, and the BSODs didn’t begin until months afterwards.
What I’ve already tried:
- I run “sfc /scannow” frequently, once a week and after every crash, and no integrity violations are ever found.
- I also run “dism /online /cleanup-image /restore-health” every month, including a few times since the crashes began, and it always completes successfully.
- Following some research, I updated my SSD’s firmware to the latest version, but I’ve still had several crashes since.
- I’ve tried updating my other drives’ firmware/drivers from the manufacturers’ sites but have not been able to (can’t find the right drive, no updates available, etc.)
- A couple days ago, I ran Driver Verifier using the settings recommended here. It triggered two crashes in quick succession, first over UxStyle.sys (used to enable third-party skins), then over FSPFltd2.sys, related to FSPro Labs’s Hide Folders utility, which I don’t use and had forgotten was installed. I uninstalled it and let Verifier run for about 24 hours with no further bugchecks before killing it.
I thought I’d solved it after that last one, then it crashed again whilst watching Netflix just earlier.
I am at wit’s end. Any help would be hugely appreciated.
I will now run the recommended diagnostics and will update this post with results once I have them.