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AnyDesk installed without permission and I'm the only one with access to my PC.

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#1 scottbrock99


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Posted 27 June 2018 - 01:47 PM

I woke up yesterday and discovered that AnyDesk had been installed and run on my PC. According to my Chrome history, someone used it to access my Amazon account and attempted to buy Hotels.com gift cards. I deleted all traces of AnyDesk using Revo Uninstaller and ran scans using Webroot (my primary AV), Malwarebytes, Hitman Pro, and Zemana AntiMalware. I also did a scan with Norton Power Eraser and everything came back clean except for a few tracking cookies that I deleted. 


I woke up this morning and discovered AnyDesk had been installed again and used in an attempt to access my amazon account. They were not able to sign in because I changed all passwords and disabled autologin.


I'm attaching FRST logs and any assistance would be greatly appreciated.



Attached Files

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#2 nasdaq


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Posted 28 June 2018 - 08:14 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.

Remove this program in bold via the Control Panel > Programs > Programs and Features.
Duplicate Cleaner Pro 4.1.0 (HKLM-x32\...\Duplicate Cleaner Pro) (Version: 4.1.0 - DigitalVolcano Software Ltd)

Press the Windows key + r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.


(AutoIt Team) C:\Users\scott\AppData\Local\WinxOff\Loader.exe
HKU\S-1-5-21-2786731037-1731288722-449877598-1003\...\Run: [GoogleChromeAutoLaunch_1021A1FE8F68C823A56D5945948662C4] => C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [1588568 2018-06-22] (Google Inc.)
HKU\S-1-5-21-2786731037-1731288722-449877598-1003\...\Run: [WinxOff] => "C:\Users\scott\AppData\Local\WinxOff\Loader.exe" "C:\Users\scott\AppData\Local\WinxOff\WinxOff"

AlternateDataStreams: C:\ProgramData:Duplicate$Photo$Cleaner [154]
AlternateDataStreams: C:\Users\All Users:Duplicate$Photo$Cleaner [154]
AlternateDataStreams: C:\ProgramData\Application Data:Duplicate$Photo$Cleaner [154]
AlternateDataStreams: C:\Users\scott\OneDrive\Documents\ProcAlyzer Dumps:${3D0CE612-FDEE-43f7-8ACA-957BEC0CCBA0}.Metadata [194]
HKU\S-1-5-21-2786731037-1731288722-449877598-1003\Software\Classes\exefile: "%1" %* <==== ATTENTION
HKU\S-1-5-21-2786731037-1731288722-449877598-1003\Software\Classes\.exe: exefile => "%1" %* <==== ATTENTION



Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.

Please let me know what problem persists with this computer.

#3 nasdaq


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Posted 04 July 2018 - 07:36 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

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