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Windows7-BSOD-DRIVER_IRQL_NOT_LESS_OR_EQUAL-0x000000D1


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#1 SgtGreenjeans

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Posted 27 June 2018 - 12:58 PM

Thank you for being available to all the hapless, hopeless computer users the world over...you all are truly appreciated!

 

This BSOD is new and I've never had one since I started using a Timex-Sinclair micro computer with a cassette player (1980's)

 

Recently I've had 3 on my desktop and one on my laptop...I don't believe in co-inky-dinks, but anything is possible.

 

The Sysnative zip file is attached as requested and the Speccy link is below...this is only for the desktop system.

 

Let me know if you need anything else.

 

Please Heal Me!

 

http://speccy.piriform.com/results/6ZcrVnt4nXHXeKkUkdPyAPS

 

Thank you,

George



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#2 dmccoyks

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Posted 27 June 2018 - 05:36 PM

The sysnative.zip file is not attached. Please upload. 



#3 SgtGreenjeans

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Posted 27 June 2018 - 09:39 PM

My apologies. Here it is ... and thank you.

George

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#4 dmccoyks

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Posted 28 June 2018 - 12:48 PM

These types of errors are often caused by drivers that are internet enabled such as third party antivirus/firewall drivers, network adapter drivers, etc.

 

Probably caused by : NETIO.SYS
 
This seems to be caused by Avast. Please uninstall with the following removal tool and only use Microsoft Security Essential to test. Lets also check some more of your drivers as follows.
 
https://www.avast.com/en-us/uninstall-utility

 

The integrated Windows antivirus programs are far lighter on resources and do not contain any of the extra junkware, ads, or paid upgrades like other antivirus programs. Most importantly, since it is made by Microsoft as part of the system it doesn't need work-arounds or hooks into your system, so its actually safer and provides better performance than other antivirus programs.

 

List all Drivers
http://www.nirsoft.net/utils/driverview.html
1. Download the correct version for your computer (32 or 64 bit)
2. Extract and Run the file
3. Select View Menu and Check
1. Mark Non-Microsoft Drivers
2. Hide Microsoft Drivers
3. Add Header Line To CVS/Tab-Delimited File
4. Select Edit menu and choose Select All or use (Ctrl + A)
5. Select File menu and choose Save Selected Items
6. Save as Drivers or other known name
7. Save As Type Comma-delimited text file (.csv)
8. Compress the Drivers.csv file to a compressed Zip file
9. Upload the file to your next reply
 

 

 



#5 SgtGreenjeans

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Posted 29 June 2018 - 12:08 AM

Thank you, have done as requested...Avast removed  & driverview run.

 

See attached Drivers file.

 

Gratefully,

George

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#6 SgtGreenjeans

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Posted 02 July 2018 - 01:07 AM

After following your advice I removed all the antivirus programs, installed the Microsoft security and ran the DriverView again...attached is the updated file for your perusal.

 

Thank you,

George

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#7 dmccoyks

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Posted 03 July 2018 - 08:10 PM

Thanks been out of town and will get back to you after holiday.

#8 SgtGreenjeans

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Posted 04 July 2018 - 08:40 AM

Thank you...enjoy the 4th!

G



#9 dmccoyks

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Posted 05 July 2018 - 11:53 AM

Have you had and blue screen crashes yet with driver verifier running? Also there is only one file listed in the new drivers.txt file. Please re-run the List all Drivers steps again and verify there is more then one file. Then upload new file.


Edited by dmccoyks, 05 July 2018 - 11:56 AM.


#10 SgtGreenjeans

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Posted 06 July 2018 - 10:22 AM

No more BSOD...so far! Attached is the DriverView file...is this the same as driver verifier you mentioned?
 
Also attached is a pdf of the screen shot from Microsoft Security scan...I've removed the threat as requested by the program. Should I do anything else?
 

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#11 SgtGreenjeans

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Posted 06 July 2018 - 10:27 AM

Here is the screenshot from Microsoft Security.

 

Thank you

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#12 dmccoyks

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Posted 06 July 2018 - 02:12 PM

I highly recommend that you post in the malware forum to make sure all malware is removed since I am lil tied on the support I can offer here. Once it is clean if you still have problems come back for more guidance.

#13 jcgriff2

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Posted 06 July 2018 - 03:16 PM

For info, the "Driver Verifier" that dmccoyks was referring to - https://www.bleepingcomputer.com/forums/t/576333/driver-verifier-bsod-related-windows-10-81-8-7-vista/

Hopefully, D/V will flag a 3rd party driver (non-Microsoft). If Driver Verifier does flag a driver, it will force your system to blue-screen.

Wait to run Driver Verifier until your system has been cleared of all infection.

Regards. . .

jcgriff2
Microsoft MVP 2009-2015
Microsoft Windows Insider MVP 2018 - Present

#14 SgtGreenjeans

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Posted 09 July 2018 - 10:18 AM

dmccoyks & jcgriff2, Thank you both for your input...have been out of town.

Will follow up when I've made sure I'm infection free and have run the Verifier.

 

Again, thanks for your help.






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