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Firefox Portable Redirects me to unknown website


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9 replies to this topic

#1 benta

benta

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  • Local time:03:48 PM

Posted 27 June 2018 - 04:49 AM

When I was visiting this hosting website bestssdhost dot com, my Firefox Portable redirected me to some unknown websites that have lots of ads, but I don't think I have done anything that could infect my PC. Furthermore, I have used Malwarebytes, AdwCleaner, and Avira, and they did not find anything.

 

Thanks in advance for your help!



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#2 nasdaq

nasdaq

  • Malware Response Team
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  • Location:Montreal, QC. Canada
  • Local time:03:48 PM

Posted 27 June 2018 - 08:05 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===

Please post the logs for my review.

Wait for further instructions.

#3 benta

benta
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Posted 27 June 2018 - 10:07 AM

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 20.06.2018
Ran by tbhben (administrator) on TBHBEN-PC (27-06-2018 10:46:20)
Running from E:\Users\tbhben\Downloads\Compressed\New folder
Loaded Profiles: tbhben (Available Profiles: tbhben)
Platform: Windows 7 Ultimate Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 8 (Default browser not detected!)
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(AMD) E:\Windows\System32\atiesrxx.exe
(AMD) E:\Windows\System32\atieclxx.exe
(Avira Operations GmbH & Co. KG) E:\Program Files (x86)\Avira\Antivirus\sched.exe
(Realtek Semiconductor) E:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(Tonec Inc.) E:\Program Files (x86)\Internet Download Manager\IDMan.exe
(Skype Technologies S.A.) E:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe
(SUPERAntiSpyware) E:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
(Google Inc.) E:\Program Files (x86)\Google\Update\1.3.33.17\GoogleCrashHandler.exe
(Google Inc.) E:\Program Files (x86)\Google\Update\1.3.33.17\GoogleCrashHandler64.exe
(Piriform Ltd) E:\Program Files\CCleaner\CCleaner64.exe
(Splashtop Inc.) E:\Program Files (x86)\Splashtop\Splashtop Connect\ZyngaGamesAgent.exe
(Mister Group) E:\Program Files (x86)\System Explorer\SystemExplorer.exe
(Tonec Inc.) E:\Program Files (x86)\Internet Download Manager\IEMonitor.exe
(Advanced Micro Devices Inc.) E:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
(Skype Technologies S.A.) E:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe
(Skype Technologies S.A.) E:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe
(SUPERAntiSpyware.com) E:\Program Files\SUPERAntiSpyware\SASCore64.exe
(Advanced Micro Devices, Inc.) E:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
(Avira Operations GmbH & Co. KG) E:\Program Files (x86)\Avira\Antivirus\avguard.exe
(Skype Technologies S.A.) E:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe
(ATI Technologies Inc.) E:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
(Nero AG) E:\Program Files (x86)\Nero\Update\NASvc.exe
(Microsoft Corporation) E:\Windows\Microsoft.NET\Framework64\v4.0.30319\SMSvcHost.exe
(Microsoft Corporation) E:\Windows\SysWOW64\perfhost.exe
(Splashtop Inc.) E:\Program Files (x86)\Splashtop\Splashtop Connect Firefox Software Updater\WCUService.exe
(Avira Operations GmbH & Co. KG) E:\Program Files (x86)\Avira\Antivirus\avgnt.exe
(Microsoft Corporation) E:\Windows\SysWOW64\wbem\WmiPrvSE.exe
(Malwarebytes) E:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
(IObit) E:\Program Files (x86)\IObit\IObit Uninstaller\UninstallMonitor.exe
(Avira Operations GmbH & Co. KG) E:\Program Files (x86)\Avira\Antivirus\avshadow.exe
(Microsoft Corporation) E:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Mister Group) E:\Program Files (x86)\System Explorer\service\SystemExplorerService64.exe
(Malwarebytes) E:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
(Avira Operations GmbH & Co. KG) E:\Program Files (x86)\Avira\Launcher\Avira.ServiceHost.exe
(Avira Operations GmbH & Co. KG) E:\Program Files (x86)\Avira\Launcher\Avira.Systray.exe
(Google Inc.) E:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) E:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) E:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) E:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) E:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) E:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) E:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) E:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) E:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) E:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) E:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) E:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) E:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) E:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) E:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) E:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) E:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) E:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) E:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) E:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) E:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
==================== Registry (Whitelisted) ===========================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [RtHDVCpl] => E:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [13307496 2011-10-17] (Realtek Semiconductor)
HKLM-x32\...\Run: [STCAgent] => E:\Program Files (x86)\Splashtop\Splashtop Connect IE\STCAgent.exe [776064 2011-03-04] (Splashtop Inc.)
HKLM-x32\...\Run: [ZyngaGamesAgent] => E:\Program Files (x86)\Splashtop\Splashtop Connect\ZyngaGamesAgent.exe [841544 2010-11-15] (Splashtop Inc.)
HKLM-x32\...\Run: [StartCCC] => E:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [336384 2011-07-28] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [SystemExplorerAutoStart] => "E:\Program Files (x86)\System Explorer\SystemExplorer.exe" /TRAY
HKLM-x32\...\Run: [Avira SystrayStartTrigger] => E:\Program Files (x86)\Avira\Launcher\Avira.SystrayStartTrigger.exe [98024 2018-06-18] (Avira Operations GmbH & Co. KG)
HKU\S-1-5-21-1034722268-116428125-1122422439-1000\...\Run: [IDMan] => E:\Program Files (x86)\Internet Download Manager\IDMan.exe [3487128 2013-02-05] (Tonec Inc.)
HKU\S-1-5-21-1034722268-116428125-1122422439-1000\...\Run: [CCleaner Monitoring] => E:\Program Files\CCleaner\CCleaner64.exe [9773272 2017-05-19] (Piriform Ltd)
HKU\S-1-5-21-1034722268-116428125-1122422439-1000\...\Run: [Skype for Desktop] => E:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe [49654736 2018-06-05] (Skype Technologies S.A.)
HKU\S-1-5-21-1034722268-116428125-1122422439-1000\...\Run: [SUPERAntiSpyware] => E:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [8887216 2018-03-24] (SUPERAntiSpyware)
HKU\S-1-5-18\...\RunOnce: [SPReview] => "E:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"hxxp://go.microsoft.com/fwlink/?LinkID=122915" /build:7601
Startup: E:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Universal Media Server.lnk [2017-07-26]
ShortcutTarget: Universal Media Server.lnk -> E:\Users\tbhben\Desktop\New folder (4)\Universal Media Server\UMS.exe (No File)
GroupPolicy: Restriction ? <==== ATTENTION
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
Tcpip\..\Interfaces\{A09BC5DD-D4C4-4A86-B704-3A19C74A7896}: [NameServer] 8.8.8.8,8.8.4.4
Tcpip\..\Interfaces\{A09BC5DD-D4C4-4A86-B704-3A19C74A7896}: [DhcpNameServer] 192.168.1.1
 
Internet Explorer:
==================
HKU\S-1-5-21-1034722268-116428125-1122422439-1000\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = hxxp://www.msn.com/en-my/?ocid=iehp
SearchScopes: HKLM -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKLM-x32 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-21-1034722268-116428125-1122422439-1000 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=SPLBR1&pc=SPLH
SearchScopes: HKU\S-1-5-21-1034722268-116428125-1122422439-1000 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=SPLBR1&pc=SPLH
SearchScopes: HKU\S-1-5-21-1034722268-116428125-1122422439-1000 -> {25BF1A43-F955-45db-AFB5-DDE2014F86C2} URL = hxxp://search.yahoo.com/search?p={searchTerms}&fr=chr-devicevm&type=IEBDSV
SearchScopes: HKU\S-1-5-21-1034722268-116428125-1122422439-1000 -> {4A67AB7E-7428-4e50-8E12-D0428B254B47} URL = hxxp://www.google.com/cse?cx=partner-pub-3794288947762788%3A7941509802&ie=UTF-8&sa=Search&siteurl=www.google.com%2Fcse%2Fhome%3Fcx%3Dpartner-pub-3794288947762788%3A7941509802&q={searchTerms}
BHO: ExplorerWnd Helper -> {10921475-03CE-4E04-90CE-E2E7EF20C814} -> E:\Program Files (x86)\IObit\IObit Uninstaller\UninstallExplorer.dll [2017-05-22] (IObit)
BHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> E:\Program Files\Microsoft Office\Office15\OCHelper.dll [2012-10-01] (Microsoft Corporation)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> E:\Program Files\Microsoft Office\Office15\URLREDIR.DLL [2012-10-01] (Microsoft Corporation)
BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> E:\Program Files\Microsoft Office\Office15\GROOVEEX.DLL [2012-10-01] (Microsoft Corporation)
BHO-x32: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> E:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll [2012-10-01] (Microsoft Corporation)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> E:\Program Files (x86)\Microsoft Office\Office15\URLREDIR.DLL [2012-10-01] (Microsoft Corporation)
BHO-x32: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> E:\Program Files (x86)\Microsoft Office\Office15\GROOVEEX.DLL [2012-10-01] (Microsoft Corporation)
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - E:\Program Files\Microsoft Office\Office15\MSOSB.DLL [2012-10-01] (Microsoft Corporation)
Filter: deflate - {8f6b0360-b80d-11d0-a9b3-006097942311} - E:\Windows\system32\urlmon.dll [2015-12-10] (Microsoft Corporation)
Filter-x32: deflate - {8f6b0360-b80d-11d0-a9b3-006097942311} - E:\Windows\SysWOW64\urlmon.dll [2015-12-10] (Microsoft Corporation)
Filter: gzip - {8f6b0360-b80d-11d0-a9b3-006097942311} - E:\Windows\system32\urlmon.dll [2015-12-10] (Microsoft Corporation)
Filter-x32: gzip - {8f6b0360-b80d-11d0-a9b3-006097942311} - E:\Windows\SysWOW64\urlmon.dll [2015-12-10] (Microsoft Corporation)
 
FireFox:
========
FF DefaultProfile: 975xz4t1.default
FF ProfilePath: E:\Users\tbhben\AppData\Roaming\Mozilla\Firefox\Profiles\975xz4t1.default [2018-06-26]
FF Extension: (Avira Browser Safety) - E:\Users\tbhben\AppData\Roaming\Mozilla\Firefox\Profiles\975xz4t1.default\Extensions\abs@avira.com [2018-03-08]
FF HKLM-x32\...\Firefox\Extensions: [{91c612bf-2a7a-48b8-8c8c-6de28589b7a1}] - E:\Program Files (x86)\Splashtop\Splashtop Connect for Firefox\{91c612bf-2a7a-48b8-8c8c-6de28589b7a1}
FF Extension: (Splashtop Connect Companion) - E:\Program Files (x86)\Splashtop\Splashtop Connect for Firefox\{91c612bf-2a7a-48b8-8c8c-6de28589b7a1} [2017-05-06] [Legacy] [not signed]
FF HKLM-x32\...\Firefox\Extensions: [{91c612bf-2a7a-48b8-8c8c-6de28589b7a0}] - E:\Program Files (x86)\Splashtop\Splashtop Connect for Firefox\{91c612bf-2a7a-48b8-8c8c-6de28589b7a0}
FF Extension: (Splashtop Connect) - E:\Program Files (x86)\Splashtop\Splashtop Connect for Firefox\{91c612bf-2a7a-48b8-8c8c-6de28589b7a0} [2017-05-06] [Legacy] [not signed]
FF HKLM-x32\...\Firefox\Extensions: [{d9284e50-81fc-11da-a72b-0800200c9a66}] - E:\Program Files (x86)\Splashtop\Splashtop Connect for Firefox\{d9284e50-81fc-11da-a72b-0800200c9a66}
FF Extension: (Yoono) - E:\Program Files (x86)\Splashtop\Splashtop Connect for Firefox\{d9284e50-81fc-11da-a72b-0800200c9a66} [2017-05-06] [Legacy] [not signed]
FF HKU\S-1-5-21-1034722268-116428125-1122422439-1000\...\Firefox\Extensions: [mozilla_cc@internetdownloadmanager.com] - E:\Users\tbhben\AppData\Roaming\IDM\idmmzcc5
FF Extension: (IDM CC) - E:\Users\tbhben\AppData\Roaming\IDM\idmmzcc5 [2017-08-13] [Legacy] [not signed]
FF HKU\S-1-5-21-1034722268-116428125-1122422439-1000\...\SeaMonkey\Extensions: [mozilla_cc@internetdownloadmanager.com] - E:\Users\tbhben\AppData\Roaming\IDM\idmmzcc5
FF Plugin: @adobe.com/FlashPlayer -> E:\Windows\system32\Macromed\Flash\NPSWF64_26_0_0_131.dll [2017-06-22] ()
FF Plugin: @microsoft.com/SharePoint,version=14.0 -> E:\PROGRA~1\MICROS~2\Office15\NPSPWRAP.DLL [2012-10-01] (Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> E:\Windows\SysWOW64\Macromed\Flash\NPSWF32_26_0_0_131.dll [2017-06-22] ()
FF Plugin-x32: @microsoft.com/Lync,version=15.0 -> E:\Program Files (x86)\Mozilla Firefox\plugins\npmeetingjoinpluginoc.dll [No File]
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> E:\PROGRA~2\MICROS~1\Office15\NPSPWRAP.DLL [2012-10-01] (Microsoft Corporation)
FF Plugin-x32: @real.com/nppl3260;version=6.0.12.450 -> E:\Program Files (x86)\K-Lite Codec Pack\Real\browser\plugins\nppl3260.dll [2009-12-10] (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprpjplug;version=6.0.12.448 -> E:\Program Files (x86)\K-Lite Codec Pack\Real\browser\plugins\nprpjplug.dll [2009-12-10] (RealNetworks, Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> E:\Program Files (x86)\Google\Update\1.3.33.17\npGoogleUpdate3.dll [2018-05-16] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> E:\Program Files (x86)\Google\Update\1.3.33.17\npGoogleUpdate3.dll [2018-05-16] (Google Inc.)
FF Plugin HKU\S-1-5-21-1034722268-116428125-1122422439-1000: @updates.epicbrowser.com/Epic Privacy Browser Installer;version=3 -> E:\Users\tbhben\AppData\Local\Epic Privacy Browser\Installer\1.3.27.13\npEpicUpdate3.dll [2018-04-11] (Epic Privacy Browser)
FF Plugin HKU\S-1-5-21-1034722268-116428125-1122422439-1000: @updates.epicbrowser.com/Epic Privacy Browser Installer;version=9 -> E:\Users\tbhben\AppData\Local\Epic Privacy Browser\Installer\1.3.27.13\npEpicUpdate3.dll [2018-04-11] (Epic Privacy Browser)
 
Chrome: 
=======
CHR Profile: E:\Users\tbhben\AppData\Local\Google\Chrome\User Data\Default [2018-06-27]
CHR Extension: (Slides) - E:\Users\tbhben\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2017-10-28]
CHR Extension: (SEOquake) - E:\Users\tbhben\AppData\Local\Google\Chrome\User Data\Default\Extensions\akdgnmcogleenhbclghghlkkdndkjdjc [2018-06-17]
CHR Extension: (Docs) - E:\Users\tbhben\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2017-10-28]
CHR Extension: (Google Drive) - E:\Users\tbhben\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2017-10-28]
CHR Extension: (YouTube) - E:\Users\tbhben\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2017-10-28]
CHR Extension: (MozBar) - E:\Users\tbhben\AppData\Local\Google\Chrome\User Data\Default\Extensions\eakacpaijcpapndcfffdgphdiccmpknp [2018-06-17]
CHR Extension: (Sheets) - E:\Users\tbhben\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2017-10-28]
CHR Extension: (Google Docs Offline) - E:\Users\tbhben\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2017-10-28]
CHR Extension: (Keywords Everywhere - Keyword Tool) - E:\Users\tbhben\AppData\Local\Google\Chrome\User Data\Default\Extensions\hbapdpeemoojbophdfndmlgdhppljgmp [2018-06-08]
CHR Extension: (Chrome Web Store Payments) - E:\Users\tbhben\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2018-04-03]
CHR Extension: (Gmail) - E:\Users\tbhben\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2017-10-28]
CHR Extension: (Chrome Media Router) - E:\Users\tbhben\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2018-06-07]
CHR Profile: E:\Users\tbhben\AppData\Local\Google\Chrome\User Data\System Profile [2018-05-29]
CHR HKLM\...\Chrome\Extension: [ccbpbkebodcjkknkfkpmfeciinhidaeh] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM\...\Chrome\Extension: [flliilndjeohchalpbbcdekjklbdgfkk] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [ccbpbkebodcjkknkfkpmfeciinhidaeh] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [flliilndjeohchalpbbcdekjklbdgfkk] - hxxps://clients2.google.com/service/update2/crx
 
==================== Services (Whitelisted) ====================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 !SASCORE; E:\Program Files\SUPERAntiSpyware\SASCORE64.EXE [173472 2017-01-30] (SUPERAntiSpyware.com)
R2 AMD FUEL Service; E:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [361984 2011-07-28] (Advanced Micro Devices, Inc.) [File not signed]
S2 AntiVirMailService; E:\Program Files (x86)\Avira\Antivirus\avmailc7.exe [879128 2018-06-19] (Avira Operations GmbH & Co. KG)
R2 AntiVirSchedulerService; E:\Program Files (x86)\Avira\Antivirus\sched.exe [224472 2018-06-19] (Avira Operations GmbH & Co. KG)
R2 AntiVirService; E:\Program Files (x86)\Avira\Antivirus\avguard.exe [224472 2018-06-19] (Avira Operations GmbH & Co. KG)
S2 AntiVirWebService; E:\Program Files (x86)\Avira\Antivirus\avwebg7.exe [1164808 2018-06-19] (Avira Operations GmbH & Co. KG)
S3 AppleChargerSrv; E:\Windows\System32\AppleChargerSrv.exe [31272 2010-04-06] ()
R2 Avira.ServiceHost; E:\Program Files (x86)\Avira\Launcher\Avira.ServiceHost.exe [452352 2018-06-18] (Avira Operations GmbH & Co. KG)
S2 IObitUnSvr; E:\Program Files (x86)\IObit\IObit Uninstaller\IUService.exe [206112 2017-06-14] (IObit)
R2 MBAMService; E:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe [6541008 2018-05-09] (Malwarebytes)
R3 SystemExplorerHelpService; E:\Program Files (x86)\System Explorer\service\SystemExplorerService64.exe [820960 2014-12-20] (Mister Group)
R2 WCUService_STC_FF; E:\Program Files (x86)\Splashtop\Splashtop Connect Firefox Software Updater\WCUService.exe [493384 2010-11-30] (Splashtop Inc.)
S3 WinDefend; E:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)
 
===================== Drivers (Whitelisted) ======================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
R0 amdide64; E:\Windows\System32\DRIVERS\amdide64.sys [11832 2010-06-29] (Advanced Micro Devices Inc.)
R1 AppleCharger; E:\Windows\System32\DRIVERS\AppleCharger.sys [21616 2011-11-02] ()
R0 avdevprot; E:\Windows\System32\DRIVERS\avdevprot.sys [64504 2018-03-29] (Avira Operations GmbH & Co. KG)
R2 avgntflt; E:\Windows\System32\DRIVERS\avgntflt.sys [199912 2018-05-09] (Avira Operations GmbH & Co. KG)
R1 avipbb; E:\Windows\System32\DRIVERS\avipbb.sys [153552 2018-05-24] (Avira Operations GmbH & Co. KG)
R1 avkmgr; E:\Windows\System32\DRIVERS\avkmgr.sys [35328 2018-03-29] (Avira Operations GmbH & Co. KG)
R2 avnetflt; E:\Windows\System32\DRIVERS\avnetflt.sys [78600 2018-03-29] (Avira Operations GmbH & Co. KG)
R0 avusbflt; E:\Windows\System32\Drivers\avusbflt.sys [34128 2018-03-29] (Avira Operations GmbH & Co. KG)
R3 IUFileFilter; E:\Program Files (x86)\IObit\IObit Uninstaller\drivers\win7_amd64\IUFileFilter.sys [21928 2017-06-06] (IObit.com)
R3 IURegProcessFilter; E:\Program Files (x86)\IObit\IObit Uninstaller\drivers\win7_amd64\IURegProcessFilter.sys [21872 2017-09-28] (IObit.com)
R3 MBAMSwissArmy; E:\Windows\System32\Drivers\mbamswissarmy.sys [253664 2018-06-26] (Malwarebytes)
R1 SASDIFSV; E:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS [14928 2011-07-22] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
R1 SASKUTIL; E:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS [12368 2011-07-12] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
S3 tapipvanish; E:\Windows\System32\DRIVERS\tapipvanish.sys [34520 2017-09-19] (The OpenVPN Project)
S3 tapnordvpn; E:\Windows\System32\DRIVERS\tapnordvpn.sys [75088 2017-03-29] (The OpenVPN Project)
S3 xhunter1; \??\E:\Windows\xhunter1.sys [X]
 
==================== NetSvcs (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
 
==================== One Month Created files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2018-06-26 23:30 - 2018-06-26 23:30 - 000001126 _____ E:\Users\Public\Desktop\Avira.lnk
2018-06-26 22:06 - 2018-06-26 22:06 - 000253664 _____ (Malwarebytes) E:\Windows\system32\Drivers\mbamswissarmy.sys
2018-06-26 08:31 - 2018-06-26 08:31 - 000255928 _____ (Malwarebytes) E:\Windows\system32\Drivers\4666239C.sys
2018-06-26 06:21 - 2018-06-26 06:22 - 036688664 _____ (Adlice Software ) E:\Users\tbhben\Downloads\RogueKiller_setup (3).exe
2018-06-23 04:48 - 2018-06-23 04:48 - 000255928 _____ (Malwarebytes) E:\Windows\system32\Drivers\777187D8.sys
2018-06-22 15:13 - 2018-06-22 15:13 - 000255928 _____ (Malwarebytes) E:\Windows\system32\Drivers\313364AA.sys
2018-06-22 03:47 - 2018-06-22 03:48 - 036686264 _____ (Adlice Software ) E:\Users\tbhben\Downloads\RogueKiller_setup (2).exe
2018-06-22 03:23 - 2018-06-22 03:23 - 000255928 _____ (Malwarebytes) E:\Windows\system32\Drivers\5533F6FD.sys
2018-06-20 06:18 - 2018-06-20 06:18 - 000255928 _____ (Malwarebytes) E:\Windows\system32\Drivers\34316F21.sys
2018-06-17 22:50 - 2018-06-17 22:50 - 000255928 _____ (Malwarebytes) E:\Windows\system32\Drivers\4C668534.sys
2018-06-15 22:52 - 2018-06-15 22:52 - 000255928 _____ (Malwarebytes) E:\Windows\system32\Drivers\5154A71F.sys
2018-06-15 22:48 - 2018-06-26 08:30 - 000192952 _____ (Malwarebytes) E:\Windows\system32\Drivers\mbamchameleon.sys
2018-06-15 21:26 - 2018-06-15 21:29 - 036727112 _____ (Adlice Software ) E:\Users\tbhben\Downloads\RogueKiller_setup (1).exe
2018-06-15 12:55 - 2018-06-15 12:58 - 000152184 _____ (Malwarebytes) E:\Windows\system32\Drivers\mbae64.sys
2018-06-15 12:55 - 2018-06-15 12:55 - 000000000 ____D E:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes
2018-06-10 11:19 - 2018-06-10 11:19 - 000255928 _____ (Malwarebytes) E:\Windows\system32\Drivers\1254A158.sys
2018-06-07 02:25 - 2018-06-07 02:25 - 000255928 _____ (Malwarebytes) E:\Windows\system32\Drivers\511103DA.sys
2018-06-07 01:25 - 2018-06-07 01:27 - 036685936 _____ (Adlice Software ) E:\Users\tbhben\Downloads\RogueKiller_setup.exe
2018-06-05 04:49 - 2018-06-05 04:50 - 000000000 ____D E:\Users\tbhben\Documents\backup Reg file
2018-06-04 21:56 - 2018-06-04 21:56 - 000255928 _____ (Malwarebytes) E:\Windows\system32\Drivers\5537D15B.sys
2018-06-03 20:59 - 2018-06-03 21:00 - 036617024 _____ (Adlice Software ) E:\Users\tbhben\Downloads\RogueKiller_setup (4).exe
2018-05-30 06:59 - 2018-05-30 06:59 - 000255928 _____ (Malwarebytes) E:\Windows\system32\Drivers\7481045D.sys
 
==================== One Month Modified files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2018-06-27 10:46 - 2017-12-29 22:13 - 000000000 ____D E:\FRST
2018-06-27 09:58 - 2018-04-11 11:08 - 000003292 _____ E:\Windows\System32\Tasks\Avira_Antivirus_Systray
2018-06-27 05:58 - 2017-06-08 00:30 - 000000000 ____D E:\Users\tbhben\AppData\Roaming\Mozilla
2018-06-26 23:30 - 2018-04-11 10:57 - 000000000 ____D E:\ProgramData\Microsoft\Windows\Start Menu\Programs\Avira
2018-06-26 23:30 - 2017-05-06 20:07 - 000000000 ____D E:\ProgramData\Package Cache
2018-06-26 22:13 - 2009-07-14 00:45 - 000014016 ____H E:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2018-06-26 22:13 - 2009-07-14 00:45 - 000014016 ____H E:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2018-06-26 22:07 - 2009-07-14 01:13 - 000781298 _____ E:\Windows\system32\PerfStringBackup.INI
2018-06-26 22:07 - 2009-07-13 23:20 - 000000000 ____D E:\Windows\inf
2018-06-26 22:02 - 2009-07-14 01:08 - 000000006 ____H E:\Windows\Tasks\SA.DAT
2018-06-26 22:00 - 2017-05-07 05:15 - 000000000 ____D E:\Users\tbhben\AppData\Roaming\DMCache
2018-06-26 09:17 - 2017-11-18 23:54 - 000000000 ____D E:\ProgramData\Malwarebytes' Anti-Malware (portable)
2018-06-26 06:37 - 2017-12-19 23:16 - 000000000 ____D E:\ProgramData\Microsoft\Windows\Start Menu\Programs\RogueKiller
2018-06-26 06:37 - 2017-12-19 23:16 - 000000000 ____D E:\Program Files\RogueKiller
2018-06-26 06:37 - 2017-11-19 00:14 - 000028272 _____ E:\Windows\system32\Drivers\TrueSight.sys
2018-06-25 20:52 - 2017-10-28 01:22 - 000002234 _____ E:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
2018-06-25 20:52 - 2017-10-28 01:22 - 000002193 _____ E:\Users\Public\Desktop\Google Chrome.lnk
2018-06-23 09:06 - 2017-08-13 20:11 - 000000000 ____D E:\Users\tbhben\AppData\Roaming\IDM
2018-06-23 03:18 - 2017-12-23 11:10 - 000000000 ____D E:\Users\tbhben\Downloads\Compressed
2018-06-22 15:43 - 2017-05-07 02:17 - 000000000 ____D E:\Users\tbhben\AppData\Roaming\Media Player Classic
2018-06-22 13:08 - 2017-05-07 05:15 - 000000000 ____D E:\Users\tbhben\Downloads\Video
2018-06-18 10:00 - 2018-02-16 12:45 - 000000000 ____D E:\Users\tbhben\Desktop\New folder
2018-06-17 13:06 - 2018-05-07 23:58 - 000000000 ____D E:\Users\tbhben\Desktop\New folder (7)
2018-06-17 05:31 - 2018-01-03 10:23 - 000000000 ____D E:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype
2018-06-17 05:31 - 2017-05-07 08:38 - 000001316 _____ E:\Users\Public\Desktop\Skype.lnk
2018-06-10 12:07 - 2017-05-07 05:14 - 000000000 ____D E:\Users\tbhben\AppData\Local\Microsoft Help
2018-06-08 23:43 - 2017-10-19 21:17 - 000000000 ____D E:\Users\tbhben\Desktop\New folder (3)
2018-06-08 09:24 - 2017-11-20 19:36 - 000000000 ____D E:\Users\tbhben\Downloads\Retailers' logos
 
==================== Files in the root of some directories =======
 
2017-11-27 22:40 - 2017-11-27 22:40 - 000000017 _____ () E:\Users\tbhben\AppData\Local\resmon.resmoncfg
 
==================== Bamital & volsnap ======================
 
(There is no automatic fix for files that do not pass verification.)
 
E:\Windows\system32\winlogon.exe => File is digitally signed
E:\Windows\system32\wininit.exe => File is digitally signed
E:\Windows\SysWOW64\wininit.exe => File is digitally signed
E:\Windows\explorer.exe => File is digitally signed
E:\Windows\SysWOW64\explorer.exe => File is digitally signed
E:\Windows\system32\svchost.exe => File is digitally signed
E:\Windows\SysWOW64\svchost.exe => File is digitally signed
E:\Windows\system32\services.exe => File is digitally signed
E:\Windows\system32\User32.dll => File is digitally signed
E:\Windows\SysWOW64\User32.dll => File is digitally signed
E:\Windows\system32\userinit.exe => File is digitally signed
E:\Windows\SysWOW64\userinit.exe => File is digitally signed
E:\Windows\system32\rpcss.dll => File is digitally signed
E:\Windows\system32\dnsapi.dll => File is digitally signed
E:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
E:\Windows\system32\Drivers\volsnap.sys => File is digitally signed
 
LastRegBack: 2018-06-27 00:33
 
==================== End of FRST.txt ============================

Attached Files



#4 nasdaq

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Posted 28 June 2018 - 06:32 AM

Hi,

ATTENTION: System Restore is disabled
Turn your System Restore ON - Windows Help
https://support.microsoft.com/en-us/help/17228/windows-protect-my-pc-from-viruses
<<<>>>

Press the Windows key + r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.
 
Start

CreateRestorePoint:
CloseProcesses:

Startup: E:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Universal Media Server.lnk [2017-07-26]
ShortcutTarget: Universal Media Server.lnk -> E:\Users\tbhben\Desktop\New folder (4)\Universal Media Server\UMS.exe (No File)
E:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Universal Media Server.lnk

Reboot:

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Firefox:
Reset Default Browsing settings:
https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
===

Please let me know if the problem persists.

#5 benta

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Posted 28 June 2018 - 10:22 AM

Fix result of Farbar Recovery Scan Tool (x64) Version: 20.06.2018
Ran by tbhben (28-06-2018 10:59:02) Run:1
Running from E:\Users\tbhben\Downloads\Compressed\New folder
Loaded Profiles: tbhben &  (Available Profiles: tbhben)
Boot Mode: Normal
==============================================
 
fixlist content:
*****************
Start
 
CreateRestorePoint:
CloseProcesses:
 
Startup: E:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Universal Media Server.lnk [2017-07-26]
ShortcutTarget: Universal Media Server.lnk -> E:\Users\tbhben\Desktop\New folder (4)\Universal Media Server\UMS.exe (No File)
E:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Universal Media Server.lnk
 
Reboot:
 
End
*****************
 
Error: (0) Failed to create a restore point.
Processes closed successfully.
E:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Universal Media Server.lnk => moved successfully
"E:\Users\tbhben\Desktop\New folder (4)\Universal Media Server\UMS.exe" => not found
"E:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Universal Media Server.lnk" => not found
 
 
The system needed a reboot.
 
==== End of Fixlog 10:59:04 ====


#6 nasdaq

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Posted 28 June 2018 - 10:49 AM

Hi,

ATTENTION: System Restore is disabled
Turn your System Restore ON - Windows Help
https://support.microsoft.com/en-us/help/17228/windows-protect-my-pc-from-viruses
<<<>>>

Let me know if successful in turning it ON.

You only have 1.9 % or free space on the C:\ Drive.
The System Restore issue may be the reason you are not able to update Windows.

#7 benta

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Posted 28 June 2018 - 07:05 PM

Just turned on the System Restore. Thanks for your help, nasdaq!



#8 nasdaq

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Posted 29 June 2018 - 06:44 AM

Can you run Windows Update now?

#9 benta

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Posted 30 June 2018 - 01:28 AM

Yes, I just did. Thanks again for your help, nasdaq!



#10 nasdaq

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Posted 30 June 2018 - 07:38 AM

Glad we could help.




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