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Office app for Android


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#1 Phslat11

Phslat11

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Posted 26 June 2018 - 03:42 PM

I am having trouble with my the Office app for Android (on my LG G6). When attempting to open a Word document, I receive the following error message: Word can't complete your request right now. I have already tried resetting Word, as well as uninstalling all of the office apps including OneDrive, and then reinstalling them again. Any ideas?



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#2 JohnC_21

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Posted 26 June 2018 - 04:03 PM

See if a PC can open the docx file. If it can then I am not sure what the problem is with the App other then trying the below app which can open .doc and .docx files. From doing a quick google it seems to be a common problem with no solution.

 

https://play.google.com/store/apps/details?id=softmaker.applications.textmakertrial






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