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PC random reboots during gaming


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#1 wyz3r

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Posted 25 June 2018 - 06:53 AM

Hello,

I bought a gaming PC from Amazon 2 years ago, and the following issue has always plagued my computer.
The PC reboots on numerous occasions such as if I'm watching a YouTube video, or using Chrome and Spotify at the same time, or even Chrome on its own. It happens most frequently when I launch a game such as Fortnite or Overwatch, sometimes even if the PC is idle and no processes are running in the background. Specifically, the whole PC restarts, fans turn off, lights turn off and within a second it turns on again and reboots from scratch. There has never been a warning or BSOD.

These reboots are frequent nowadays and very random, sometimes I can play Overwatch for hours with Discord open in the background and it will run perfectly. Other times, I could be turning on the PC and it will restart 2 or 3 times while it TURNING ON. 

This problem has worsened in the last few months as at first it only happened once every few days or so and I just ignored it, nowadays it sometimes reboots even when I turn it on.

To try solve the issue, I have re-installed Windows (the first time I unboxed the PC and tried installing Windows for the first time, it rebooted several times DURING Windows' installation.
I ran stress-tests suggested by the Internet such as Prime-95, Heaven, Furmark, OCCD. The PC passes them all with 0 errors, so this is very puzzling. All the drivers are up to date. Temperatures are also pretty standard when idle and when under stress.

I have not replaced any piece of hardware since I do not wish to waste money on a component and have it not resolve the issue (I have read forums where some people with similar issues have replaced several components and problem still persists).

CPU: AMD Athlon X4 860K
GPU: Inno3D Nvidia GTX 1050
PSU: CiT ATV500W
Motherboard: Gigabyte GA-F2A78M-HD2

Please help.

Edit: I have also tried performing a clean GPU driver update and other solutions on forums that have helped people with the same problem, none have worked for me.



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#2 hamluis

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Posted 25 June 2018 - 07:17 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 mikey11

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Posted 25 June 2018 - 08:06 AM

 Temperatures are also pretty standard when idle and when under stress.



 

 

 

how did you test the temps?...and what are they?






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