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Computer freezes sometimes wont boot, slow internet


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15 replies to this topic

#1 Exactly

Exactly

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Posted 23 June 2018 - 11:12 PM

I ran the regular test Malwarebytes etc. I've Disk Checked I've Defrag...Just would like a deep look into my problem. Thanks in advance.

Attached Files



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#2 Jo*

Jo*

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Posted 28 June 2018 - 08:41 AM

:welcome: to BleepingComputer.

Hi there,

my name is Jo and I will help you with your computer problems.


Please follow these guidelines:
  • Read and follow the instructions in the sequence they are posted.
  • print or copy & save instructions.
  • back up all your private data / music / important files on another (external) drive before using our tools.
  • Do not install / uninstall any applications, unless otherwise instructed.
  • Use only that tools you have been instructed to use.
  • Copy and Paste the log files inside your post, unless otherwise instructed.
  • Ask for clarification, if you have any questions.
  • Stay with this topic til you get the all clean post.
  • My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

***


:step1: Please download Security Analysis by Rocket Grannie from here
  • Save it to your Desktop.
  • Close your security software to avoid potential conflicts.
  • Double click RGSA.exe
  • Click OK on the copyright-disclaimer
  • When finished, a Notepad window will open with the results of the scan.
  • The log named SALog.txt can also be found on the Desktop or in the same folder from where the tool is run if installed elsewhere.
  • Please copy and paste the contents of that log in this topic.
  • Note:
If you get a Warning from Windows about running the program, click on More info and then click Run Anyway to run it even though Windows says it might put your PC at risk.
 

***


:step2: Please download Malwarebytes Anti-Rootkit and save it to your desktop.
  • Be sure to print out and follow the instructions provided on that same page.
  • Caution: This is a beta version so please be sure to read the disclaimer and back up all your data before using.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click in the introduction screen "next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
With some infections, you may see two messages boxes.
  • 'Could not load protection driver'. Click 'OK'.
  • 'Could not load DDA driver'. Click 'Yes' to this message, to allow the driver to load after a restart. Allow the computer to restart. Continue with the rest of these instructions.
  • If malware is found - do not press the Clean up button, please go to the MBAR folder and then copy/paste the contents of the MBAR-log-***.txt file to your next reply.
  • If there is no malware found, please let me know as well.

***


:step3: Please download AdwCleaner by Xplode and save to your Desktop.
Double-click AdwCleaner.exe
Vista / Windows 7/8/10 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it.
    If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

***


Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.


#3 Exactly

Exactly
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Posted 28 June 2018 - 11:48 PM

MBar just closed but heres the log

 

 

Result of Security Analysis by Rocket Grannie (x86) Updated: 18th June, 2018
Running from:C:\Users\Exactly\Downloads (21:37:31 - 06/28/2018)
***---------------------------------------------------------***
Microsoft Windows 8.1 X64
UAC is Enabled
Internet Explorer 11
Default Browser: Firefox
***------------Antivirus - Antispyware - Firewall-----------***
Malwarebytes (Disabled - up to Date)
Bitdefender Antivirus Free Edition (Enabled - up to Date)
Bitdefender Antivirus Free Edition (Enabled - up to Date)
Malwarebytes (Disabled - up to Date)
Windows Defender (Disabled - up to Date)
Windows Firewall (Enabled)
No other Firewall Installed
***-------Security Programs - Browsers - Miscellaneous------***
Adobe Flash Player NPAPI (30.0.0.113)
Adobe Acrobat Reader DC (15.010.20060) ==> is out of Date
Defraggler (2.21)
Google Chrome (67.0.3396.99)
Java (8.0.910.14) ==> is out of Date
Malwarebytes (3.5.1.2522)
Microsoft Silverlight (5.1.50907.0)
Mozilla Firefox (60.0.2)
 
***----------------Analysis Complete-------------------------***
 
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.10.3.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.3.9200 Windows 8.1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.18378
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.993000 GHz
Memory total: 8452534272, free: 5956423680
 
Downloaded database version: v2018.06.28.08
Downloaded database version: v2018.06.28.08
Downloaded database version: v2018.01.20.01
=======================================
Initializing...
Driver version: 4.3.0.15
------------ Kernel report ------------
     06/28/2018 21:39:30
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\System32\drivers\werkernel.sys
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\Drivers\WppRecorder.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\DRIVERS\trufos.sys
\SystemRoot\system32\DRIVERS\FLTMGR.SYS
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\iaStorA.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Wof.sys
\SystemRoot\system32\drivers\WdFilter.sys
\SystemRoot\system32\DRIVERS\avc3.sys
\SystemRoot\System32\Drivers\mbamswissarmy.sys
\SystemRoot\System32\Drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\wfplwfs.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\intelpep.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\system32\DRIVERS\gzflt.sys
\??\C:\PROGRAM FILES\EMSISOFT ANTI-MALWARE\epp.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\??\C:\WINDOWS\system32\drivers\avgtpx64.sys
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\??\C:\Program Files\Bitdefender\Antivirus Free Edition\bdfwfpf.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\??\C:\WINDOWS\system32\Drivers\SBSVSDK.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\??\C:\WINDOWS\SysWOW64\drivers\HWiNFO64A.SYS
\SystemRoot\System32\Drivers\ElbyCDIO.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\ahcache.sys
\SystemRoot\System32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\kdnic.sys
\SystemRoot\System32\drivers\FocusriteUSBSwRoot.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\USBXHCI.SYS
\SystemRoot\System32\drivers\ucx01000.sys
\SystemRoot\System32\drivers\HECIx64.sys
\SystemRoot\system32\DRIVERS\e1c64x64.sys
\SystemRoot\System32\drivers\usbehci.sys
\SystemRoot\System32\drivers\USBPORT.SYS
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\athw8x.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\System32\drivers\intelppm.sys
\SystemRoot\System32\drivers\wmiacpi.sys
\SystemRoot\System32\drivers\NdisVirtualBus.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\drivers\ks.sys
\SystemRoot\System32\drivers\iwdbus.sys
\SystemRoot\System32\drivers\VClone.sys
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\System32\drivers\usbhub.sys
\SystemRoot\System32\drivers\USBD.SYS
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\drivers\UsbHub3.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\System32\drivers\FocusriteUSB.sys
\SystemRoot\System32\Drivers\KORGUM64.SYS
\SystemRoot\system32\drivers\FocusriteUSBAudio.sys
\SystemRoot\system32\drivers\FocusriteUSBMidi.sys
\SystemRoot\System32\drivers\usbccgp.sys
\SystemRoot\System32\drivers\hidusb.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\System32\drivers\kbdhid.sys
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\System32\drivers\USBSTOR.SYS
\SystemRoot\System32\drivers\mouhid.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\system32\DRIVERS\lvuvc64.sys
\SystemRoot\system32\drivers\usbaudio.sys
\SystemRoot\system32\DRIVERS\lvrs64.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_iaStorA.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\??\C:\WINDOWS\SysWOW64\speedfan.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\DRIVERS\avckf.sys
\SystemRoot\System32\drivers\condrv.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\??\C:\WINDOWS\system32\drivers\semav6msr64.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\??\C:\WINDOWS\system32\drivers\mbamchameleon.sys
\??\C:\WINDOWS\system32\drivers\725743D8.sys
----------- End -----------
Done!
 
Scan started
Database versions:
  main:    v2018.06.28.08
  rootkit: v2018.06.28.08
 
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffe00149781480, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffe00149780040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffe00149781480, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xffffe00147e9ee50, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xffffe00147ea07c0, DeviceName: \Device\0000002f\, DriverName: \Driver\iaStorA\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
File "C:\Windows\System32\drivers\1394ohci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\1394ohci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\acpi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpipagr.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\acpipagr.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpipmi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\acpipmi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpitime.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\acpitime.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\AGP440.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\AGP440.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\amdk8.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\amdk8.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\amdppm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\amdppm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\intelppm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\intelppm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BasicRender.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BasicRender.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\battc.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\battc.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BtaMPM.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BtaMPM.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthAvrcpTg.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BthAvrcpTg.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthhfHid.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BthhfHid.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthLEEnum.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BthLEEnum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthmodem.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\bthmodem.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\EhStorTcgDrv.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\EhStorTcgDrv.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\errdev.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\errdev.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\fdc.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\fdc.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\flpydisk.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\flpydisk.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\parport.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\parport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\pci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pciide.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\pciide.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pciidex.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\pciidex.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pcmcia.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\pcmcia.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\portcls.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\portcls.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\processr.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\processr.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\monitor.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\monitor.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\ataport.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\ataport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BasicDisplay.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BasicDisplay.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sdstor.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sdstor.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\serenum.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\serenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\serial.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\serial.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sfloppy.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sfloppy.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\stornvme.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\stornvme.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\swenum.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\swenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\terminpt.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\terminpt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\TsUsbGD.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\TsUsbGD.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\uaspstor.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\uaspstor.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\UCX01000.SYS" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\UCX01000.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\uefi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\uefi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbvideo.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbvideo.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\vdrvroot.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\vdrvroot.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\fxppm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\fxppm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hdaudbus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hdaudbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidbatt.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidbatt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidbth.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidbth.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidclass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidclass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidi2c.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidi2c.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidparse.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidparse.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidusb.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidusb.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\mssmbios.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\mssmbios.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\MTConfig.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\MTConfig.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\npsvctrig.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\npsvctrig.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\vwifibus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\vwifibus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\wacompen.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\wacompen.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\wmiacpi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\wmiacpi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\WSDPrint.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\WSDPrint.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\rdpbus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\rdpbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\rfcomm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\rfcomm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\rndismpx.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\rndismpx.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sbp2port.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sbp2port.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\cdrom.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\cdrom.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\circlass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\circlass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\CmBatt.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\CmBatt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\CompositeBus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\CompositeBus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\drmk.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\drmk.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\drmkaud.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\drmkaud.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\isapnp.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\isapnp.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\kdnic.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\kdnic.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\atapi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\atapi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\msgpiowin32.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\msgpiowin32.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\msisadrv.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\msisadrv.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\msiscsi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\msiscsi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\umbus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\umbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\umpass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\umpass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usb8023x.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usb8023x.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\USBAUDIO.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\USBAUDIO.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbccgp.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbccgp.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbcir.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbcir.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbprint.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbprint.sys" is compressed (flags = 1)
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: B1682A49
 
GPT Protective MBR Partition information:
 
    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
GPT Partition information:
 
    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 3187890328
    GPT Header CurrentLba = 1 BackupLba 1953525167
    GPT Header FirstUsableLba 34  LastUsableLba 1953525134
    GPT Header Guid 99a3b76-6d5e-4f2d-92ff-16da92358245
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128
 
    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 3187890328
    Backup GPT header CurrentLba = 1953525167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 1953525134
    Backup GPT header Guid 99a3b76-6d5e-4f2d-92ff-16da92358245
    Backup GPT header Contains 128 partition entries starting at LBA 1953525135
    Backup GPT header Partition entry size = 128
 
    Partition 0 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID fd03e774-982d-4201-ae64-da26760d30
    FirstLBA 2048  Last LBA 821247
    Attributes 1
    Partition Name                 Basic data partition
 
    Partition 1 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID 3119b8c9-3b0e-45df-93ae-3010cc994222
    FirstLBA 821248  Last LBA 1435647
    Attributes 0
    Partition Name                 EFI system partition
 
    GPT Partition 1 is bootable
    Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID ad39bee5-88c4-46aa-86df-5add43ea18c
    FirstLBA 1435648  Last LBA 1697791
    Attributes 0
    Partition Name         Microsoft reserved partition
 
    Partition 3 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID c88ef202-391d-4195-91ba-9d19e44d255
    FirstLBA 1697792  Last LBA 1896183807
    Attributes 0
    Partition Name                 Basic data partition
 
    Partition 4 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID fd0465d4-c6d-4def-8383-76cb8e93af14
    FirstLBA 1896183808  Last LBA 1896900607
    Attributes 1
    Partition Name                                     
 
    Partition 5 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 74f11ce4-902c-4639-856c-162ff05f4ed
    FirstLBA 1896900608  Last LBA 1953523711
    Attributes 1
    Partition Name                 Basic data partition
 
Disk Size: 1000204886016 bytes
Sector size: 512 bytes
 
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xffffe00149780770, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffe0014977f040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffe00149780770, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
DevicePointer: 0xffffe00147e9cad0, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xffffe00147e9e060, DeviceName: \Device\00000030\, DriverName: \Driver\iaStorA\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 67883B0F
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 206848  Numsec = 3906820096
    Partition is not bootable
    Partition file system is NTFS
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
 
Disk Size: 2000398934016 bytes
Sector size: 512 bytes
 
Done!
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xffffe0014b5f5770, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffe0014b5f6b20, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffe0014b5f5770, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\disk\
DevicePointer: 0xffffe0014b98b580, DeviceName: \Device\0000004f\, DriverName: \Driver\USBSTOR\
------------ End ----------
File "C:\Windows\System32\drivers\BTHLEENUM.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\1394ohci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BTHAVRCPTG.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\flpydisk.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\isapnp.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpipmi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\amdk8.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpipagr.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpitime.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthhfHid.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\AGP440.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\rfcomm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sdstor.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BASICRENDER.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\amdppm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\atapi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BASICDISPLAY.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pciide.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthmodem.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\cdrom.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\circlass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\CmBatt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\COMPOSITEBUS.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\drmkaud.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\serial.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\umpass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\EHSTORTCGDRV.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\USBAUDIO.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbvideo.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\errdev.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\fdc.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\monitor.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\fxppm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hdaudbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidbatt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidbth.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidi2c.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidusb.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\intelppm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\msiscsi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pcmcia.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\msisadrv.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\UCX01000.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usb8023x.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\MSGPIOWIN32.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\mssmbios.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\MTConfig.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\NPSVCTRIG.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\parport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\processr.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\rdpbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sbp2port.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\serenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sfloppy.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\stornvme.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\swenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\terminpt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\vdrvroot.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\TsUsbGD.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\uaspstor.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\uefi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\umbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbccgp.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbcir.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbprint.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\vwifibus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\wacompen.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\wmiacpi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\WSDPrint.sys" is compressed (flags = 1)
File "C:\Windows\System32\BthHFSrv.dll" is compressed (flags = 1)
File "C:\Windows\System32\CIRCoInst.dll" is compressed (flags = 1)
File "C:\Windows\System32\fsquirt.exe" is compressed (flags = 1)
File "C:\Windows\System32\streamci.dll" is compressed (flags = 1)
File "C:\Windows\System32\WpdMtp.dll" is compressed (flags = 1)
File "C:\Windows\System32\WpdMtpUS.dll" is compressed (flags = 1)
File "C:\Windows\System32\iscsilog.dll" is compressed (flags = 1)
File "C:\Windows\System32\drivers\battc.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BtaMPM.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pciidex.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\portcls.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\ataport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidclass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidparse.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\rndismpx.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\drmk.sys" is compressed (flags = 1)
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-1-0-206848-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-r.mbam...
Removal finished
 
 
 
# -------------------------------
# Malwarebytes AdwCleaner 7.2.0.0
# -------------------------------
# Build:    06-05-2018
# Database: 2018-06-25.3
#
# -------------------------------
# Mode: Scan
# -------------------------------
# Start:    06-29-2018
# Duration: 00:00:27
# OS:       Windows 8.1
# Scanned:  41265
# Detected: 2
 
 
***** [ Services ] *****
 
No malicious services found.
 
***** [ Folders ] *****
 
No malicious folders found.
 
***** [ Files ] *****
 
No malicious files found.
 
***** [ DLL ] *****
 
No malicious DLLs found.
 
***** [ WMI ] *****
 
No malicious WMI found.
 
***** [ Shortcuts ] *****
 
No malicious shortcuts found.
 
***** [ Tasks ] *****
 
No malicious tasks found.
 
***** [ Registry ] *****
 
No malicious registry entries found.
 
***** [ Chromium (and derivatives) ] *****
 
No malicious Chromium entries found.
 
***** [ Chromium URLs ] *****
 
PUP.Optional.Legacy             Ask
PUP.Optional.Legacy             AOL
 
***** [ Firefox (and derivatives) ] *****
 
No malicious Firefox entries found.
 
***** [ Firefox URLs ] *****
 
No malicious Firefox URLs found.
 
 
 
########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S00].txt ##########
 
 
AdwCleaner 7.2.1 was available but kept closing so I updated 7.2.0 and it scanned
 
TKS
 
 


#4 Jo*

Jo*

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  • Local time:09:19 PM

Posted 29 June 2018 - 03:46 AM

Hello,

:step1: Run Malwarebytes Anti-Rootkit again: Double click mbar.exe to run the tool.
Vista / Windows 7/8/10 users right-click and select Run As Administrator.
  • Scan your system for malware
  • If malware is found, click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • then please go to the MBAR folder and then copy/paste the contents of the MBAR-log-***.txt file to your next reply.
  • If there is no malware found, please let me know as well.

***


:step2: Double click on AdwCleaner.exe to run the tool again.
Vista / Windows 7/8/10 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[C#].txt) will open automatically (where the largest value of # represents the most recent report).
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.

***


Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.


#5 Exactly

Exactly
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Posted 29 June 2018 - 02:26 PM

MBar found nothing AdwClean keeps crash at loading modules



#6 Jo*

Jo*

  • Malware Response Team
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  • Local time:09:19 PM

Posted 29 June 2018 - 02:47 PM

Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
Save it in the same location as / FSRT / FSRT64 (usually your desktop) as fixlist.txt
 
Start::
CreateRestorePoint:
CloseProcesses:
BHO-x32: No Name -> {449D0D6E-2412-4E61-B68F-1CB625CD9E52} -> No File
Toolbar: HKLM - No Name - {553891B7-A0D5-4526-BE18-D3CE461D6310} -  No File
Toolbar: HKLM-x32 - No Name - {553891B7-A0D5-4526-BE18-D3CE461D6310} -  No File
FF Plugin-x32: @messenger.yahoo.com/YahooMessengerStatePlugin;version=1.0.0.6 -> C:\Program Files (x86)\Yahoo!\Shared\npYState.dll [2012-05-25] (Yahoo! Inc.)
VirusTotal: C:\Program Files\Avid\Pro Tools First\MMERefresh.exe
R2 PaceLicenseDServices; "C:\Program Files (x86)\Common Files\PACE\Services\LicenseServices\LDSvc.exe" -u https://activation.paceap.com/InitiateActivation [X] <==== ATTENTION
VirusTotal: C:\Windows\System32\DRIVERS\trufos.sys
S3 MFE_RR; \??\C:\Users\Exactly\AppData\Local\Temp\mfe_rr.sys [X] <==== ATTENTION
S3 RSUSBSTOR; \SystemRoot\System32\Drivers\RtsUStor.sys [X]
Task: {25586392-2823-4148-8BE5-7E67F2047A5D} - System32\Tasks\USER_ESRV_SVC_WILLAMETTE => "C:\WINDOWS\System32\Wscript.exe" //B //NoLogo "C:\Program Files\Intel\SUR\WILLAMETTE\ESRV\task.vbs"
End::

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST / FSRT64 again as Administrator like we did before but this time press the Fix button just once and wait.
The tool will make a log (Fixlog.txt) please post it to your reply.

How the computer is running now?

Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.


#7 Exactly

Exactly
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Posted 30 June 2018 - 12:14 AM

Home from work did the fix thanks. I am going to surf for a while and report back..



#8 Exactly

Exactly
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Posted 30 June 2018 - 01:24 AM

Fix result of Farbar Recovery Scan Tool (x64) Version: 20.06.2018
Ran by Exactly (29-06-2018 21:52:42) Run:1
Running from C:\Users\Exactly\Downloads
Loaded Profiles: Exactly (Available Profiles: Exactly)
Boot Mode: Normal
==============================================
 
fixlist content:
*****************
CreateRestorePoint:
CloseProcesses:
BHO-x32: No Name -> {449D0D6E-2412-4E61-B68F-1CB625CD9E52} -> No File
Toolbar: HKLM - No Name - {553891B7-A0D5-4526-BE18-D3CE461D6310} -  No File
Toolbar: HKLM-x32 - No Name - {553891B7-A0D5-4526-BE18-D3CE461D6310} -  No File
FF Plugin-x32: @messenger.yahoo.com/YahooMessengerStatePlugin;version=1.0.0.6 -> C:\Program Files (x86)\Yahoo!\Shared\npYState.dll [2012-05-25] (Yahoo! Inc.)
VirusTotal: C:\Program Files\Avid\Pro Tools First\MMERefresh.exe
R2 PaceLicenseDServices; "C:\Program Files (x86)\Common Files\PACE\Services\LicenseServices\LDSvc.exe" -u https://activation.paceap.com/InitiateActivation [X] <==== ATTENTION
VirusTotal: C:\Windows\System32\DRIVERS\trufos.sys
S3 MFE_RR; \??\C:\Users\Exactly\AppData\Local\Temp\mfe_rr.sys [X] <==== ATTENTION
S3 RSUSBSTOR; \SystemRoot\System32\Drivers\RtsUStor.sys [X]
Task: {25586392-2823-4148-8BE5-7E67F2047A5D} - System32\Tasks\USER_ESRV_SVC_WILLAMETTE => "C:\WINDOWS\System32\Wscript.exe" //B //NoLogo "C:\Program Files\Intel\SUR\WILLAMETTE\ESRV\task.vbs"
 
*****************
 
Restore point was successfully created.
Processes closed successfully.
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{449D0D6E-2412-4E61-B68F-1CB625CD9E52}" => removed successfully
HKLM\Software\Wow6432Node\Classes\CLSID\{449D0D6E-2412-4E61-B68F-1CB625CD9E52} => not found
"HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\\{553891B7-A0D5-4526-BE18-D3CE461D6310}" => removed successfully
HKLM\Software\Classes\CLSID\{553891B7-A0D5-4526-BE18-D3CE461D6310} => not found
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar\\{553891B7-A0D5-4526-BE18-D3CE461D6310}" => removed successfully
HKLM\Software\Wow6432Node\Classes\CLSID\{553891B7-A0D5-4526-BE18-D3CE461D6310} => not found
"HKLM\Software\Wow6432Node\MozillaPlugins\@messenger.yahoo.com/YahooMessengerStatePlugin;version=1.0.0.6" => removed successfully
C:\Program Files (x86)\Yahoo!\Shared\npYState.dll => moved successfully
"HKLM\System\CurrentControlSet\Services\PaceLicenseDServices" => removed successfully
PaceLicenseDServices => service removed successfully
"HKLM\System\CurrentControlSet\Services\MFE_RR" => removed successfully
MFE_RR => service removed successfully
"HKLM\System\CurrentControlSet\Services\RSUSBSTOR" => removed successfully
RSUSBSTOR => service removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{25586392-2823-4148-8BE5-7E67F2047A5D}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{25586392-2823-4148-8BE5-7E67F2047A5D}" => removed successfully
C:\WINDOWS\System32\Tasks\USER_ESRV_SVC_WILLAMETTE => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\USER_ESRV_SVC_WILLAMETTE" => removed successfully
 
 
The system needed a reboot.
 
==== End of Fixlog 21:53:30 ====


#9 Jo*

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Posted 30 June 2018 - 08:12 AM

Hello again,

:step1: Please download and run the following tool to help allow other programs to run. (courtesy of BleepingComputer.com)
There are 5 different versions. If one of them won't run then download and try to run the other one.
Vista and Win7/8/10 users need to right click and choose Run as Administrator
You only need to get one of them to run, not all of them.Do not reboot your computer after running rkill as the malware programs will start again.


---


:step2: Malwarebytes' Anti-Malware
If this program is already installed: Skip the installation and run only the scan!
Download and install: Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.
How to get logs: (Export log to save as txt)
  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.
(Copy to clipboard for pasting into forum replies or tickets)
  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.

---


Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.


#10 Exactly

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Posted 30 June 2018 - 02:35 PM

Seems to be running better

 

Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 6/30/18
Scan Time: 12:53 PM
Log File: 1152fe42-7c86-11e8-bb03-7054d23d5c09.json
Administrator: Yes
 
-Software Information-
Version: 3.5.1.2522
Components Version: 1.0.374
Update Package Version: 1.0.5699
License: Free
 
-System Information-
OS: Windows 8.1
CPU: x64
File System: NTFS
User: CANDC\Exactly
 
-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 356398
Threats Detected: 1
Threats Quarantined: 1
Time Elapsed: 11 min, 52 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 0
(No malicious items detected)
 
Registry Value: 0
(No malicious items detected)
 
Registry Data: 1
PUM.Optional.NoDrives, HKU\S-1-5-21-3544349393-3606079791-649501264-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER|NODRIVES, Replaced, [13005], [293339],1.0.5699
 
Data Stream: 0
(No malicious items detected)
 
Folder: 0
(No malicious items detected)
 
File: 0
(No malicious items detected)
 
Physical Sector: 0
(No malicious items detected)
 
WMI: 0
(No malicious items detected)
 
 
(end)


#11 Jo*

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Posted 30 June 2018 - 03:36 PM

ESET Online Scanner
  • Click here to download the installer for ESET Online Scanner and save it to your Desktop.
  • Disable all your antivirus and antimalware software - see how to do that here.
  • Right click on esetsmartinstaller_enu.exe and select Run as Administrator.
  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats (only available if ESET Online Scanner found something).
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.
Open the scan log and copy and paste the content to your next reply.

Enable all your antivirus and antimalware software.
 

***


Can you tell me how your computer is running now and if there are any remaining malware related problems.


***


Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.


#12 Exactly

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Posted 01 July 2018 - 02:08 AM

C:\Windows\Temp\tmp00000163\tmp00000002.109364.gzquar Eicar test file cleaned by deleting
 
So Far running..better!


#13 Jo*

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Posted 01 July 2018 - 04:23 AM

Your remaining issues are not malware related, if you need still help, please start a new topic at our Windows Crashes, BSOD, and Hangs Help and Support or internet-networking forum section.


===================================


***


It Appears That Your Pc Is Clean!


***


Clean up:


***


Right-click AdwCleaner.exe and select Run As Administrator.
  • Click on the Uninstall button.
  • A window will open, press the Confirm button.
  • AdwCleaner will uninstall now.

***


Clean up with delfix:
  • please download delfix to your desktop.
  • Close all other programms and start delfix.
  • Please check all the boxes and run the tool.
  • delfix will now delete all found traces of our removal process

***


Delete the log files our tools created; they are located at your desktop or at the
"c:\users\{.......}\Downloads" folder.
Highlight them, and press the del or delete key on the keyboard.
You can browse to the location of the file or folder using either My Computer or Windows Explorer.

===================================

Here are some Preventive tips to reduce the potential for spyware infection in the future

:step1: Make sure you keep your Windows OS current.
  • Windows Vista / 7 / 8 users can update via
    Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane).
:step2: Avoid P2P
  • If you think you're using a "safe" P2P program, only the program is safe, not the data.
  • You will share files from unsafe sources, and these may be infected.
  • Some bad guys use P2P filesharing as an important chanel to spread their wares.
:step3: Use only one anti-virus software and keep it up-to-date.

:step4: Firewall
Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

:step5: Backup regularly
You never know when your PC will become unstable or become so infected that you can't recover it.

:step6: Use Strong passwords!

:step7: Email attachments
Do not open any unknown email attachments, which you received without asking for it!


Extra note:
Keep your Browser, Java, pdf Reader and Adobe Flash Up to Date.
And you could install Malwarebytes Anti-Exploit to run alongside your traditional anti-virus or anti-malware products.

Make sure your programs are up to date - because older versions may contain Security Leaks.


***


Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.


#14 Exactly

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Posted 01 July 2018 - 12:05 PM

Thanks for all your help. What was I infected with?

#15 Jo*

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Posted 01 July 2018 - 12:17 PM

There was not much - only some adware and one suspect scheduled Task, which we deleted with a script.

Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.





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