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KB2538242 Keeps showing up in Windows Update


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19 replies to this topic

#1 Booh-kitty

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Posted 23 June 2018 - 09:40 PM

This update has been showing up for several months now. Update history shows this update has been successfully installed multiple times. I was prompted to restart my computer, so I did. It seems like every I sign on to my PC, this update is asking to be downloaded and installed, again!

 

The only thing I can find out with a search on the internet relates to updates from 2011. It's the same exact problem, but from 7 years ago.

 

I don't what to do about this annoying problem.

 

Please help!!

 

Attached File  KB 2538242.jpg   268.9KB   0 downloads

https://drive.google.com/file/d/1TB5TbfyHmvaItB3tA1xIE_tE7RXxl5Dl/view?usp=sharing

 

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#2 opera

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Posted 23 June 2018 - 11:41 PM

Try installing the 64 bit version of this update from here.

 

https://www.microsoft.com/en-us/download/details.aspx?id=26347

 

There are different bitness versions of this update and you may have the 32 bit version (correctly installed) but also need the 64bit one.



#3 dmccoy

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Posted 26 June 2018 - 01:04 PM

Try the following:

Click on Start menu
Type in cmd
Right click on cmd in list and select run as administrator

1. Sc Stop wuauserv - hit enter

2. Rd /s /q %systemroot%\SoftwareDistribution - hit enter

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#4 dc3

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Posted 04 July 2018 - 10:36 AM

Microsoft suggests doing the following.

 

Press the Windows key OS4o0pO.png and type network problems in the search box, then select Identify and repair network problems in the list.

Follow the steps in the wizard to diagnose and resolve your network problems.

Run Windows Update again.


Edited by dc3, 04 July 2018 - 10:37 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 Booh-kitty

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Posted 07 July 2018 - 01:59 PM

I want to thank everyone for your replies and apologize for not responding, letting you know if my problem has been solved. We've had some major events going on and I haven't had time to mess with my computer.

 

I will try these.

 

The update I'm referring to doesn't always show up in the list. I'll have to let some time go by before I feel certain I won't be bothered with it anymore.

 

Thanks again!


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#6 medab1

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Posted 07 July 2018 - 05:08 PM

When I didn't want an update with 8.1 Pro I right clicked it & then clicked "Hide".


Learn to take screenshots & add them to your posts. :thumbup2:

https://www.bleepingcomputer.com/forums/t/43088/how-to-capture-and-edit-a-screen-shot/#entry4532851

Learn to use Google Search.  :busy:

Make full system images to restore to if your computer goes bonkers.


#7 dmccoy

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Posted 08 July 2018 - 06:10 PM

You can download and use the Windows show or hide update tool from the following link if you are not ready or have trouble with the update.

 

https://support.microsoft.com/en-us/help/3073930/how-to-temporarily-prevent-a-driver-update-from-reinstalling-in-window


We are all volunteers so please by kind, courteous and respectful

 

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#8 softwaremaniac

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Posted 08 July 2018 - 10:16 PM

Open CMD as Administrator and enter the following:

 

fsutil resource setautoreset true %systemdrive%\

 

Wait for it to complete and then reboot. Re-check for updates and let me know if the update is still shown.



#9 Booh-kitty

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Posted 14 August 2018 - 09:01 PM

So I finally had some time to deal with this head ache.

 

I went through the recommended solutions one at a time. The only changes I've been able to make have been with the one given by softwaremaniac.

 

 

KB2538242 showed up after I rebooted and rechecked for updates. Should I bother trying to install it? 

 

I have no idea if this matters, but this one is also in the list, Update for Windows 8.1 for x64-based Systems (KB3080149)

 

I hadn't thought of this when I first posted here......

I still have GWX Control Panel installed and active on my PC. Even though the free update is long gone, I just don't trust Microsoft. Could it have something to do with this?

 

My Update settings are to only be notified of Updates and I decide whether or not to download and install them.

 

 

And....  Visual C++ 2010 is installed (both x64 and x86). Is KB2538242 actually necessary? If not, then I'll just hide this update and be done with it.


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#10 Booh-kitty

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Posted 14 August 2018 - 09:10 PM

So I finally had some time to deal with this head ache.

 

I went through the recommended solutions one at a time. The only changes I've been able to make have been with the one given by softwaremaniac.

 

 

KB2538242 showed up after I rebooted and rechecked for updates. Should I bother trying to install it? 

 

I have no idea if this matters, but this one is also in the list, Update for Windows 8.1 for x64-based Systems (KB3080149)

 

I hadn't thought of this when I first posted here......

I still have GWX Control Panel installed and active on my PC. Even though the free update is long gone, I just don't trust Microsoft. Could it have something to do with this?

 

My Update settings are to only be notified of Updates and I decide whether or not to download and install them.



 


Whether you think you can or can't, either way you are right.
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#11 dc3

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Posted 15 August 2018 - 08:55 AM

GWX Control Panel was all about preventing reminders and the installation of the free Windows 10 Update.  This option no longer exists, so I would uninstall this program.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 softwaremaniac

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Posted 15 August 2018 - 09:22 AM

Yes, please uninstall the program and let me know which updates show up as needed to be installed.



#13 dc3

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Posted 15 August 2018 - 09:44 AM

The GWX Control Panel should not have any effect on downloads or installations.  This was used to try to entice Windows 7 and Windows 8.1 users to upgrade to Windows 10.

 

Edit:  The suggestion for running Malwarebytes was intended for another topic and should not have been post here.  I don't see anything in this topic which would warrant security scans.


Edited by dc3, 16 August 2018 - 08:19 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 softwaremaniac

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Posted 15 August 2018 - 01:43 PM

Malware very rarely has  an impact on Windows Updates. In such a scenario, we would be seeing severe performance impacts due to services and etc being damaged. This is a solely Windows Update issue, IMHO. :)



#15 Booh-kitty

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Posted 16 August 2018 - 01:15 PM

*** My stupid self tried to do this before having coffee, right after I woke up... I had no idea what I had just done other than uninstalling GWX ***

 

This is exactly what I did, AFTER my morning coffee :-)

 

  1. Check to make sure GWX was uninstalled.
  2. Installed KB2538242
  3. Checked Update History-
    • Status, succeeded
  4. Check Installed Updates
    • In the search bar, Entered 'KB2538242'
    • The update is not installed
  5. Did the command prompt thing
    • Successful
  6. Reboot PC
  7. Run Windows Update
    • KB2538242 shows up
    • Install the update
    • Installation is successful but does show up in 'Installed updates
    • Although I'm not directed to do this, I reboot the PC... Just in case
  8. After rebooting again, the update is shown as successful, but not as installed.
  9. Running Windows Update, again I'm presented with this Update for installation.

 

This is where I stopped and came here to report my results.

 

???Maybe changing update settings to 'Download and install automatically would help???


Edited by Booh-kitty, 16 August 2018 - 01:17 PM.

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