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Internet Connection is on and then it's not.


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#1 jamest1945

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Posted 22 June 2018 - 04:46 PM

I have a Realtek PCIe GBE Family Controller network card. This is direct access to the internet which starts and then goes away. I have to restart my computer often just to get the internet back? According to Windows this card is working ok;

 

Does Realtek have testing software to make sure it working ok?

 

Regards James

 

 



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#2 C0bra

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Posted 27 June 2018 - 08:21 AM

If it's intermittent, software related tests will likely give negative results anyways, much like the diagnostic that Windows is running. Best bet would be to try the on board NIC (If applicable) and see if the problem persists. If the problem goes away, replace the card - if you lose the internet still, you can move onto another theory.


Edited by C0bra, 27 June 2018 - 08:22 AM.

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#3 Replicator

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Posted 28 June 2018 - 08:00 AM

Your NIC is what talks to the gateway router!

 

If it sees your network, its operating ok.

 

If your running Windows........have you tried updating its driver in 'device manager', and also disabling and then re-enabling the NIC?


Edited by Replicator, 28 June 2018 - 08:02 AM.

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