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Instant PC crashing? Haven't been able to come up with an answer yet


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#1 wingdings

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Posted 21 June 2018 - 08:05 PM

Evening All!

 

I have attached the Zipped Sysnative File and here is my speccy hotlink: http://speccy.piriform.com/results/LvRUWrCqZOnKk0YkyWt33Wx

 

The computer experiences slow mouse movement on input a tiny bit but other than that shows no signs of graphical degradation. I have a brand new PSU in and graphics card Radeon RX 480. I've gotten some interesting BSODs over the past couple of instant-shut-offs and sometimes none at all.

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#2 cwsink

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Posted 22 June 2018 - 02:26 AM

I can see you're running Avast and the unloaded module list suggests you might be using at least some real-time components of MalwareBytes Anti-Malware. Running both seems to have caused problems for quite a few people recently. I'd recommend uninstalling Avast. If you're using the paid version of Malwarebytes I'd just stick with it. If you're not using the paid version of Malwarebytes I'd recommend using Microsoft Security Essentials instead of Avast; at least while troubleshooting. One of the dumps actually flags an Avast component as the likely culprit.



#3 wingdings

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Posted 22 June 2018 - 10:15 AM

Hmmm... Interesting. I really appreciate the input! I'll go forward with those suggestions and update in a couple of days. Thanks cwsink!



#4 cwsink

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Posted 22 June 2018 - 07:28 PM

Sounds good. Please do let us know whether or not the problems continue.



#5 wingdings

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Posted 27 June 2018 - 09:46 AM

It's been six days... and I'm just absolutely baffled that that worked.... hmph...

 

I've had no crashes since then but I'm still pretty skeptical.... =_= However, I'll take whatever I can haha. Thanks again Cwsink!



#6 cwsink

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Posted 27 June 2018 - 01:55 PM

It's actually fairly common for 3rd party antivirus products to cause mysterious problems, especially when used alongside other antivirus products. If the problems return, though, please let us know and we'll drill deeper.



#7 wingdings

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Posted 03 July 2018 - 06:50 PM

aaaaaaaaaaaaaaaaaaaaaand I'm back. Crap. I can confidently report it has been happening again. -_- Slow mouse. Unexpected shutdowns. No BSoD. Damn... -_-






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